
Darko Zvan
Hardware integration with my La Sommelière fridge works reliably, but the app is let down by clunky UX and rigid data structure. Setup demands too much info (serials, photos, purchase dates), and the UI requires too many taps. The biggest issue: bottle previews only show Designation, Domaine, and Vintage. For non-French wines (like Croatian), "Designation" defaults to generic regions (e.g. Dalmatian Coast) without showing the grape or wine type. You must open every bottle just to see what it is
Hello,
Thank you for your detailed feedback. We’re glad the connection with your wine cellar works well. We have noted your comments regarding usability, the information required, and especially the display of non-French wines. We will forward your suggestions to the Vinotag team.
Kind regards,
Marie

Russell Taylor
- Flag inappropriate
- Show review history
I have been using the Vinotag app with my La Sommeliere ECellar185 for about two years. Recently, I noticed an incorrect total number of bottles and contacted customer service. They responded quickly and in a day corrected the entry (some sort of synchronisation issue). The speed of the fix was impressive, as was their written English, given that the app is obviously French. Minor niggles aside (e.g. currency only in Eur), I like the app and recommend it. The Vivino link is especially good.
Hello, We thank you for your comment and are delighted that the application and its support bring you satisfaction! We always stay at your side if necessary! Kind regards, the Vinotag team

Liliana Ziolek
this app always was poor, the UX is terrible even for most basic functions like adding wines, checking what you have, or moving bottles around. Everything takes 20 clicks, like people from the 90s who never used a phone decided to build an app. Recently it went from barely usable to not even that, it keeps crashing, showing errors, restarting, there are simply no words how bad this is. Shame on you sommeliere, with as much as you charge for your fridge you really could invest in a decent app.
2 people found this review helpful
Hello, we apologise for your experience with the Vinotag app. We take your feedback on usability and technical bugs seriously. To help us quickly resolve these issues, please send the details (model, version, screenshots) to info.vinotag@groupefrio.com. We remain at your disposal.