I like this app, it tells you how many minutes etc. you have left but what I don't like is that you can't see how many minutes you've used with a certain number. That would be very useful. Also, using Wi-Fi instead of mobile data would also be useful as mobile data is not always available. The name of the app should be changed to "Virgin..." Overall, I think the app is nice :)
Working now 15 Feb 2017 nothing has changed on my phone. So maybe it was a server issue on Virgin part. Anyway it does what it should on Android 7 so rating this back to 5 Stars.. 11 Feb 2017 Virgin Mobile app UK loads up but Connection error Whoops! Page loads up. This is on Android 7, checked permissions for app and this section is not active its greyed out. App build is 2.0.28. Virgin please fix had been working fine on Android 6...this is now or should be a minus 10 STARS.. rating on your app.. I want it working on Android 7 please...
Did what it should. Despite negative reviews, I gave it a go and it worked perfectly. (Moto G4, Android 6) Introductory messages explain the registration & authentication process (and that you need to be on your mobile network, not wi-fi, to do so), then it took me straight to my account; no need to enter login details either. I could then access it from wi-fi immediately, too. Haven't checked the app name to search for - no need to for my use.
I've not even been able to get the app to work (tried for the past several days around 01/03/17). It seems to believe that you are connected to WiFi even when roaming on 3G or 4G. I'd like to make use of the features of the app but so far haven't been able to do anything. Very poor. Should be good once a fix is found for this error.
Irritating - and badly named. Works OK, but the monthly "switch off wifi" thing to get it to work drives me mad. And I have well over a hundred installed apps, and for those I use rarely, like this one, I use the app search facility. But what to search for? "Virgin"? No, that doesn't work. "Mobile"? "Network"? Nope. Because its Android name is the uselessly generic "My Account". How am I supposed to remember that? Hopeless.
New update? Have you ever heard the saying don't fix something which isn't broke? What have you done to this app? Once opened you can't come out of the app by pressing the back button (bottom right on a Galaxy S3) instead you have to cancel out using the menu button. Why? Remaining balances used to be displayed on the left, now on the right; why change? If you wish to add new facilities, add them, but please don't throw everything into a box and then sort it all in a different order.
- new look for the App
- customers will be able to see how much data has been rolled over (where available)
- we've fixed a few bugs
Virgin Mobile Saudi App lets you manage your account and enjoy music services
Provides access to account, outage and service information for XFINITY customers