Virgin Mobile UAE

Virgin Mobile UAE

About this app

Join us and save 50% off Virgin Mobile’s Yearly Plans.

Our app allows you to manage your entire mobile plan digitally. It takes less than five minutes to sign up and we'll deliver your SIM within 60 minutes, wherever you are in the UAE.

Joining Virgin Mobile is SIMple.

Choose to keep your existing number and transfer your mobile plan to Virgin Mobile or choose a new number when you sign up.

Manage your entire mobile experience through our easy-to-use app.

Build your custom plan and have the flexibility to change it anytime.

- Track the usage of your data and minutes in real-time
- Buy more data, or minutes (local and international) with Boosters. That way, you never run out of data or talk time
- Use the app to choose and manage your roaming package

What else?

- Get free Virgin Mobile ENTERTAINER when you buy a 10GB+ Mobile Plan for a year
- Free Anghami Plus with eligible Monthly, 6-Months, or Yearly Plans
- Monthly cashback with Virgin Mobile Rewards
- Free data sharing with friends and family, who subscribe to Virgin Mobile
- Free Data Rollover. Should you not use up all of your data in one month, you can roll it over to the next

Did you know? We offer flexible Home Internet too.

- It takes less than five minutes to sign up and your Home Internet will be delivered and connected in just 60 mins
- Choose whether you want a device from us (or not) when you sign up
- No contracts, no cancellation fees
- Pay 12 months upfront and save 50%
- No unwanted add-ons that you wouldn’t use
- Get free Virgin Mobile ENTERTAINER when you buy a Home Internet plan with router

How to get started?

1. Download the Virgin Mobile App, choose a new mobile number, or bring your existing one
2. Work your magic and create your own plan - you decide how much mobile data and minutes (local and international) you need
3. Register your payment card details and we'll then deliver your SIM card right to you. The driver will verify you on arrival

Keep your eyes on the “What’s New” section below. We’re always adding amazing new content on popular demand.

It’s all neat and tidy. Feel like you want to join Virgin Mobile?

You can visit our website to learn more: https://www.virginmobile.ae/

Or you could go to your nearest Virgin Mobile store:

Virgin Mobile is brought to you in the UAE by Emirates Integrated Telecommunications Company PJSC.

Ratings and reviews

After the recent app update, I had to reactivate my lines dye to a glitch and unfortunately, all my SIMs lost their data and minutes. I've been in touch with customer service for over a month trying to resolve the issue. Only today was I told that there’s nothing they can do. Response times from the contact centre and email support have been quite slow. As a loyal customer for over 5 years, this has been disappointing. I genuinely hope they improve their service moving forward

The Virgin mobile service is pretty good while remaining competitive. The app, however, is simply awful. It's totally unintuitive. Everything keeps getting moved around, so you can't find what you're looking for from one visit to the next. I'm currently in an area with poor Internet, and the app is insisting on updating before I can use it. Why can it not work until it's updated?

terrible customer service. constantly just say 'we're awaiting updates'. I've been without internet for 10 days and no one has made any attempts to fix or offer compensation. will recommend everyone I know to avoid at all costs. internet service when working was ok, not great. same for phones signal. better companies available.

What’s new

Bug fixes and performance improvements