Virgin Mobile UAE

Virgin Mobile UAE

About this app

Make Mobile Better with Virgin Mobile UAE

Our app is your one-stop shop to manage everything — from mobile plans and data to roaming, support, and more. Sign up in minutes, save 50% on yearly plans, and enjoy total control. No contracts. No stress. Just freedom.

Setup in a Snap
• Keep your number or choose a new one
• eSIM activation in under 5 minutes
• SIM delivery in 60 minutes anywhere in the UAE

Why You'll Love It
• Flexible monthly plans – change anytime
• Save 50% with yearly plans
• Free data rollover & sharing
• Easy roaming options
• Monthly cashback rewards
• Instant data/minute boosters

Home Internet
• Home wi-fi - set up in just 60 minutes

• Total Flexibility - Bring your own router or get one from us
• No cancellation fees

Ready to switch?
1. Download the app
2. Keep your number or choose a new one
3. Create your plan
4. Activate with eSIM or get a SIM delivered

Support That Gets You
• In-app chat, always on
• 4.6/5 Trustpilot rating

Ratings and reviews

This app has been a total nightmare. I tried to get a new SIM, and when I got to the UAE Pass verification stage, the app suddenly disconnected right after I sent my details. Now, I can't even log back in. They claim 60-minute delivery, but it's been over 24 hours, and even after contacting customer care, the issue is still unresolved and I can't get the SIM.

I purchased an International package which, first of all, did not work and secondly, when I requested a refund, they denied it on the premise that I didn't ask for it within 7 days. Horrible policy. I have 3 chats to show that I tried but it did not work. As an old customer with multiple lines, I am so disappointed that i have lost my money and my trust in Virgin Mobile.

Absolutely atrocious app quality, full of glitches and critical bugs. Some of the issues I personally experienced on Galaxy A52s: - Email not recognised at login - Infinite loading after trying to log in via phone - "Change Plan" not working - Account termination initiated without my approval - Account termination cancellation gave error - Changing email crashed the app - Adding payment crashed the app - Support messages disappearing. Completely unacceptable for a company this size.

What’s new

Bug fixes and performance improvements