Virgin Mobile UAE

Name: Virgin Mobile UAE
Availability: InStock
Rating: 4.179999828338623 (22079 reviews)
Author: Virgin Mobile UAE

4.2

22.1K reviews

Everyone

1M+

Downloads

Everyone

Learn more

About this app

Make Mobile Better with Virgin Mobile UAE

Our app is your one-stop shop to manage everything — from mobile plans and data to roaming, support, and more. Sign up in minutes, save 50% on yearly plans, and enjoy total control. No contracts. No stress. Just freedom.

Setup in a Snap
• Keep your number or choose a new one
• eSIM activation in under 5 minutes
• SIM delivery in 60 minutes anywhere in the UAE

Why You'll Love It
• Flexible monthly plans – change anytime
• Save 50% with yearly plans
• Free data rollover & sharing
• Easy roaming options
• Monthly cashback rewards
• Instant data/minute boosters

Home Internet
• Home wi-fi - set up in just 60 minutes

• Total Flexibility - Bring your own router or get one from us
• No cancellation fees

Ready to switch?
1. Download the app
2. Keep your number or choose a new one
3. Create your plan
4. Activate with eSIM or get a SIM delivered

Support That Gets You
• In-app chat, always on
• 4.6/5 Trustpilot rating

Updated on

Apr 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.2

21.8K reviews

Marina Paws

April 25, 2026

app is unstable. parts of screen / menu don't appear and shown as grey shaded boxes. this is not the first time. same happened few months ago, their technical team had to work on it. Can't renew now as auto renew field doesn't appear. maybe time to switch anyway?

1 person found this review helpful

Virgin Mobile UAE

April 27, 2026

Hi there, we’re sorry for the inconvenience you’ve experienced with the app. This is not the experience we want for our users. Please email us at feedbackVM@virginmobile.ae with your details so we can investigate this issue and assist you further. -Karen

K Ahmed

April 28, 2026

Painful app experience. It is slow like a snail. I asked support on how to enable automatic renewal on my home internet, but enabling automatic renewal is not available even when wallet is already charged and set as default payment option. I think support is relying on old app option to respond to required information ?

26 people found this review helpful

Virgin Mobile UAE

April 29, 2026

Dear customer, we’re sorry for the inconvenience and understand how frustrating this must be. Thank you for sharing your feedback. Please contact us at feedbackvm@virginmobile.ae, and we’ll be happy to assist you further. -Pauline

Mahath Gopi

January 2, 2026

I booked a Virgin Home WiFi connection based on their promise of delivery and activation within 60 minutes. However, after making the payment, I was informed that there were technical issues and that it would take 48 hours to resolve. Later, when I contacted customer care again, I was told that the connection cannot be established at all, without providing any clear reason. I am now struggling to get my refund processed, which has made the experience even more frustrating.

8 people found this review helpful

Virgin Mobile UAE

January 5, 2026

Hi Mahath, our sincere apologies for the inconvenience caused. Please give us a call at 800165 or email us at feedbackvm@virginmobile.ae with your details so we can urgently look into this and assist you further. -Pauline