Virgin Mobile UAE

Virgin Mobile UAE

About this app

Make Mobile Better with Virgin Mobile UAE

Our app is your one-stop shop to manage everything — from mobile plans and data to roaming, support, and more. Sign up in minutes, save 50% on yearly plans, and enjoy total control. No contracts. No stress. Just freedom.

Setup in a Snap
• Keep your number or choose a new one
• eSIM activation in under 5 minutes
• SIM delivery in 60 minutes anywhere in the UAE

Why You'll Love It
• Flexible monthly plans – change anytime
• Save 50% with yearly plans
• Free data rollover & sharing
• Easy roaming options
• Monthly cashback rewards
• Instant data/minute boosters

Home Internet
• Home wi-fi - set up in just 60 minutes

• Total Flexibility - Bring your own router or get one from us
• No cancellation fees

Ready to switch?
1. Download the app
2. Keep your number or choose a new one
3. Create your plan
4. Activate with eSIM or get a SIM delivered

Support That Gets You
• In-app chat, always on
• 4.6/5 Trustpilot rating

Ratings and reviews

am very disappointed with the password reset process and customer support experience. When I select "Forgot Password" or "Reset Password" in the application, a password reset link is sent to my registered email address. However, when I click the link, it redirects me to the Virgin home page and asks me to download the app. Since I already have the app installed, clicking the app link takes me to the Play Store instead of allowing me to reset my password. As a result, I am unable to change paswd

Virgin Mobile UAE is a joke. The internet crashes more than it works, speeds are painfully slow, and mobile data disappears incredibly fast. Downloading a PS game took over 24 hours. Service starts off fine but gradually gets worse. Constant disconnections and poor performance make this the worst and most frustrating internet providers I've used.

I booked a Virgin Home WiFi connection based on their promise of delivery and activation within 60 minutes. However, after making the payment, I was informed that there were technical issues and that it would take 48 hours to resolve. Later, when I contacted customer care again, I was told that the connection cannot be established at all, without providing any clear reason. I am now struggling to get my refund processed, which has made the experience even more frustrating.

What’s new

Bug fixes and performance improvements