Virgin Mobile UAE

Name: Virgin Mobile UAE
Availability: InStock
Rating: 4.179999828338623 (22063 reviews)
Author: Virgin Mobile UAE

4.2

22.1K reviews

1M+

Downloads

Everyone

About this app

Make Mobile Better with Virgin Mobile UAE

Our app is your one-stop shop to manage everything — from mobile plans and data to roaming, support, and more. Sign up in minutes, save 50% on yearly plans, and enjoy total control. No contracts. No stress. Just freedom.

Setup in a Snap
• Keep your number or choose a new one
• eSIM activation in under 5 minutes
• SIM delivery in 60 minutes anywhere in the UAE

Why You'll Love It
• Flexible monthly plans – change anytime
• Save 50% with yearly plans
• Free data rollover & sharing
• Easy roaming options
• Monthly cashback rewards
• Instant data/minute boosters

Home Internet
• Home wi-fi - set up in just 60 minutes

• Total Flexibility - Bring your own router or get one from us
• No cancellation fees

Ready to switch?
1. Download the app
2. Keep your number or choose a new one
3. Create your plan
4. Activate with eSIM or get a SIM delivered

Support That Gets You
• In-app chat, always on
• 4.6/5 Trustpilot rating

Updated on

Apr 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.2

21.8K reviews

Mahath Gopi

January 2, 2026

I booked a Virgin Home WiFi connection based on their promise of delivery and activation within 60 minutes. However, after making the payment, I was informed that there were technical issues and that it would take 48 hours to resolve. Later, when I contacted customer care again, I was told that the connection cannot be established at all, without providing any clear reason. I am now struggling to get my refund processed, which has made the experience even more frustrating.

7 people found this review helpful

Virgin Mobile UAE

January 5, 2026

Hi Mahath, our sincere apologies for the inconvenience caused. Please give us a call at 800165 or email us at feedbackvm@virginmobile.ae with your details so we can urgently look into this and assist you further. -Pauline

Vanessa CAMPBELL

March 15, 2026

Purchased Data Roaming, and it didn't work. Spoke with customer support, who informed me that I didn't have the APN correct (settings are identical to my husband's). But, they couldn't tell me what was wrong. Asked for a refund and was told that Data Roaming was non-refundable. Asked for a credit and was told: I understand how you feel. I understand that this can be challenging. No, you don't. Stop patronising me. Just fix it. Truly disappointed in the lack of customer support 😞

2 people found this review helpful

Virgin Mobile UAE

March 16, 2026

Hi Vanessa, we’re sorry to hear about the trouble with your Data Roaming and the experience with our support team. We understand how frustrating this must be. Please email us at feedbackvm@virginmobile.ae with your details so we can investigate the issue and assist you directly. -Karen

Nachiket Bandekar

March 31, 2026

The app crashes everytime you click Manage from the main screen on Android (S25 Ultra). I can't use the option to move esim to another phone as can't go to "Manage" option. This works fine on iPhone.

1 person found this review helpful

Virgin Mobile UAE

April 2, 2026

Hi Nachiket, we’re sorry to hear about the issue you’re experiencing on your Android device. We appreciate you bringing it to our attention. For to check, please contact us at feedbackvm@virginmobile.ae so we can assist you further. -Karen