Virtuo: Hassle-free Car Rental

Virtuo Technologies

About this app

Experience car rental on your terms. With Virtuo your phone is your key! Wave goodbye to car rental counter queues, paperwork and hidden fees - just unlock and drive. Choose from a selection of premium cars that are cleaned after every rental and available 24/7.

1. BOOK
Book the car you want to hire in just a few clicks on our app.

2. UNLOCK
Forget physical keys - unlock the car via the app and enjoy a seamless experience.

3. DRIVE
Press the start button and hit the road!


Our premium cars are available for rental in the major cities in the UK, France, Germany, Spain, Italy and Portugal. More cities and countries coming soon!


CAR HIRE DELIVERY TO YOUR DOOR
We’ve gone one step further with our car delivery option. You can select, book and have a Mercedes delivered to your door. Our car rental delivery service is available in London zones 1-3 as well as in Paris, Barcelona, Madrid and Milan. Save time and stress by having your car delivered.

PREMIUM CARS
Book from a selection of premium cars. In the UK, you can rent a Mercedes A-Class or Mercedes GLA, from 1 to 90 days with a generous 150 miles per day included. In France, you can rent even more car models (BMW, Tesla or Peugeot). Trip to the sea? Adventure to the countryside? Whatever the occasion we have a car for you.

SIGN UP IN MINUTES
You can sign up to Virtuo in just a few clicks. Upload your licence and a selfie and we will take care of the rest. With everything done in the app before hand there is no need to wait around in the airport or in car rental offices. You just show up, unlock the car and go - it really is that simple!

STATE OF THE ART TECHNOLOGY
Our next generation technology puts you in control of the whole process via our application. Book and unlock your car in just a few clicks. All cars come with Apple CarPlay, GPS, Bluetooth, rear view camera, cruise control and many more options that will make your trip one to remember.

RELIABLE AND FLEXIBLE
Choose one of our three levels of protection and enjoy your trip with total peace of mind. With Virtuo you can rent a premium car 24/7. Modify or cancel your rental free of charge up to 3 hours before your rental start time (24 hours at an airport).

THE BEST VALUE FOR MONEY
No more paperwork, no more queues and no more counters, our application really is hassle free. Book and rent a Mercedes from 1-90 days at an unbeatable price. Perfect for a couple of days out of the city, a week away or a month long road trip. There really is no need to own a car!

ROAD TRIP SPECIALISTS
Whether you are going on holiday, running errands or escaping the city; we are your perfect partner to hit the road. Add up to 4 drivers free of charge and share the driving experience. If your plans change and you want to rent your Mercedes a little longer, just extend your duration or add extra mileage in the application. With Virtuo, anything is possible.

HOLIDAY EXPERTS
Our Mercedes cars are perfect for a holiday. You can hop in a car in just a few clicks and be on your way. Our generous mileage package and the option to add more means that no destination is off limits. If you’re travelling with the family and need a baby seat then that's no issue; just add it on when confirming your booking.

24/7 CUSTOMER SERVICE
Customer service is at the heart of what we do. We are proud to offer 24/7 assistance via our help centre where you can reach our team. Our customer service team are prepped and ready to help with any issues you may have. We’re in it together.


WE’D LOVE TO CONNECT WITH YOU
Find out more at https://www.govirtuo.com/uk
Follow us on Twitter https://twitter.com/virtuo_uk
Like us on Facebook at https://www.facebook.com/VirtuoUK/
Have a question? Visit https://www.govirtuo.com/uk/faq

Ratings and reviews

Used to be a great service but too many issues now. The car wasn't well kept, no windshield wiper fluid. Many bugs in the app. Get server errors when trying to access to chat. Not great when there are issues like a predetermined location change for my rental that apparently never went through and ended up costing me more than 40 euros for a lesser car. Spent more than an hour dealing with this making me late for my appointment. Love the concept. Used to be great. Can't recommend anymore.

Booked 3 weeks in advance and provided all documentation. They charged my card over 300€. Then, 2 hrs before the reservation, they said they had a problem with my card they already charged and wanted it to be under the same name. We changed the charging card to be under the same name, but even then they cancelled the reservation less than an hr before (while we were on chat with them!) After they cancelled, no further response via chat. Don't depend on this service!

After 10: Good. Still issues w/ virtual key. After 2 rentals: Good cars. Booking is easy. Prices are premium but ok. 2 big letdowns in both cases: 1/ The key can't start the car. It is infuriating. The car says that the key is missing when it's not. You need to start the car right when it opens, if you're lucky, it works. I wish we just had a normal key. 2/ impossible to get your car unless you get in with a resident for Gare du Nord. Interphone doesn't work! Also hard to get in/out

What’s new

Fixed bugs, improved user experience. We hope to see you on board with Virtuo very soon.