3.1
133K reviews
Content rating
Everyone
10M+
Downloads
Content rating
Everyone
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About this app

BIDV SMARTBANKING - DIGITAL BANK OF THE FUTURE

BIDV SmartBanking version X launched with a completely new interface, providing a personalized, smooth experience at every touchpoint with many outstanding utilities exclusively for individual customers.

AI ASSISTANT FIRST APPEARANCE ON SMARTBANKING

The integrated AI assistant helps analyze, predict, and suggest suitable products according to each individual need.

The chatbot operates 24/7, ready to support and promptly advise all customer inquiries.

AUTOMATIC INVESTMENT - OPTIMIZE PROFIT

The automatic investment feature is launched for the first time, allowing customers to effectively use idle cash flow by automatically saving every day, while still ensuring flexible spending ability.

SMART FINANCIAL MANAGEMENT

Easily track monthly income and expenses with intuitive, accurate reports.

Support effective allocation of funds through flexible personal financial planning tools.

MORE CONVENIENT ECOSYSTEM THAN A BANK

With just one application, customers can: Pay electricity, water, telecommunications, television bills...
Shop, book movie tickets, book hotel rooms, deliver goods, entertain,...
Hundreds of integrated utilities are ready to meet all modern living needs.

ABSOLUTE SAFETY - OPTIMAL SECURITY

Log in with a single phone number and a password on all devices: web, phone, smartwatch, smart keyboard.
Safe transactions with authentication methods: Smart OTP, biometrics,...
Instant warning of transactions with signs of fraud and scams.

FREE FOR ALL SERVICE FEES

Internal and external money transfer fees
Service maintenance fees
Default account management fees
OTT message fees
Issuance fees & lifetime annual fees for non-physical cards issued on SmartBanking

EASY REGISTRATION

Online with eKYC on SmartBanking application
At BIDV transaction points nationwide

Detailed information:

Website: https://www.bidv.com.vn
Head office: BIDV Tower, 194 Tran Quang Khai, Hoan Kiem, Hanoi
24/7 Customer Service Center: 1900 9247
Updated on
Apr 26, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
131K reviews
Songsheng Li
April 23, 2026
Since the most recent app update, whenever I launch BIDV Smart Banking, it incorrectly displays a warning message stating that my device is rooted. Immediately after this prompt, the app force closes.my phone is completely stock, running the official software, and has NEVER been rooted, nor is the bootloader unlocked.
3 people found this review helpful
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NHTMCP Đầu tư và Phát triển Việt Nam (BIDV)
April 25, 2026
BIDV rất xin lỗi vì Quý khách đã có trải nghiệm không như mong muốn. Trong quá trình sử dụng nếu có vấn đề vướng mắc hoặc đóng góp ý kiến, phản ánh chất lượng dịch vụ, Quý khách vui lòng liên hệ hotline BIDV 19009247 / 02422200588 hoặc gửi email tới hòm thư bidv247@bidv.com.vn để BIDV tiếp nhận thông tin và hỗ trợ Quý khách. Cảm ơn Quý khách!
kirofint
April 24, 2026
1. Payment confirmation by fingerprint does not work, always requires a pin code. 2. Need the ability to disable the tracking function of other applications in special app access 3. Need a setting for unsubscribe from annoying ads, about cinema for example
3 people found this review helpful
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NHTMCP Đầu tư và Phát triển Việt Nam (BIDV)
July 5, 2025
BIDV rất xin lỗi về sự bất tiện Quý khách gặp phải và cảm ơn Quý khách đã chia sẻ ý kiến phản hồi về dịch vụ. Thông tin này sẽ được chuyển đến bộ phận phát triển sản phẩm của BIDV để nghiên cứu nâng cao chất lượng dịch vụ. Khi cần hỗ trợ Quý khách có thể liên hệ hotline: 19009247 / 02422200588 hoặc email: bidv247@bidv.com.vn để được tư vấn.
Arman
February 8, 2026
Too many nonsense and irrelevant in-app notifications. And no way of opting out. If turn off notifications entirely, will miss important ones. But there is no choice, I just muted the whole app. Seems a bit absurd to send so many notifications without any opt out option. why do I care about clean food in a mobile banking???!!!
8 people found this review helpful
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NHTMCP Đầu tư và Phát triển Việt Nam (BIDV)
February 12, 2026
BIDV rất xin lỗi vì Quý khách đã có trải nghiệm không như mong muốn. Trong quá trình sử dụng nếu có vấn đề vướng mắc hoặc đóng góp ý kiến, phản ánh chất lượng dịch vụ, Quý khách vui lòng liên hệ hotline BIDV 19009247 / 02422200588 hoặc gửi email tới hòm thư bidv247@bidv.com.vn để BIDV tiếp nhận thông tin và hỗ trợ Quý khách. Cảm ơn Quý khách!

What’s new

- Sao kê giao dịch
- Cài đặt tài khoản đăng nhập mặc định
- Nâng cao trải nghiệm khách hàng