Delena, I have the same troubles. I was told that this happens because the app is really better supported by using wifi instead of mobile data. I feel if there is an app why not make it comparable for both. If one is on the go the app should work just the same, especially paying it every month. The notifications do not pop up and calls are missed. Text messages come late. Not good for business. I was told to uninstall and reinstall the app. I hope it works better.
11 people found this review helpful
I appreciate your feedback, Kimberly, and will give it the attention it deserves. I hope it works better now too.
Technically does it's job but with tons of bugs such as you can't actually see when someone is calling unless you switch to the app meaning I have to have it open on my phone full-time. Even if it's open and the phone locks you will not be able to see who is calling. Also the UI is very counterproductive in order to just dial a number for instance you have to switch to the phone tab and then click new call and then click new call again just to be able to enter in numbers.
12 people found this review helpful
Overall, the app is fine. There is one big flaw, however. Using the app for phone calls when not connected to Wifi is unreliable, at best. As someone who is constantly going from jobsite to jobsite, I get irritated at how often clients tell me that I'm 'cutting in and out', and how often calls just drop entirely due to 'limited network connectivity', even though I'm in an area with abundant mobile network coverage.
24 people found this review helpful