My Vodafone

3.3
20.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Of course you prefer to do your phone-related matters from your mobile! And with this app, My Vodafone is only a fingertip away.
Wondering what you can do with the app? Quite a lot!

- Check your credit -
When you open the app, you will immediately see how much credit you have left. With a few more clicks you can see the details of your usage. And what if you are a prepaid user? Topping up is also possible!

- Check your bills -
Use the filters to view exactly what you want. And, see if you have already paid your last bill.

- Activate a bundle -
And deactivate a bundle when you no longer need it.

- Stay in control -
Change your subscription and your data limit. And if you want to renew, choose your new subscription and see the deal that is waiting for you.

- No web browser needed -
You can take care of things with just a few clicks in the app. For example, expand your Red Together group or apply for a phone insurance.

- On the road? -
Check the coverage at your new workplace, or around your holiday home. If there is an outage, we will update you.

- And while you are on holiday... -
Find your tariffs, set your data limit and check your credit on your international bundles

If you have a problem, we will help you via Messenger or one of our other channels.

Do you see a flaw in the app? Or is something not working as it should? Please give us your feedback.
Updated on
Oct 19, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
19.6K reviews
Lazy Loser
October 23, 2023
Trying to use it but logging in without password didn't work. So after changing the password i got in and now it says "Oops it's not going well... Something is broken" just make all the features available on the site instead locking behind an app that doesn't work. Edit: Tried to contact 24/7 customer support, no response after 48 hours, what a joke.
Vodafone Libertel B.V.
October 23, 2023
Hi and thanks for reviewing the My Vodafone app. I spot this is an account issue, my customer service colleagues will assist you as soon as possible, please let us know when the issue has been fixed.
Kirs
September 20, 2023
I have not been able to log in for months. After attempting to log in the app stays on "loading" page forever, even after removing and re installing the app. No way to acces my data status or invoices.
1 person found this review helpful
Vodafone Libertel B.V.
September 21, 2023
Strange that you are unable to create an account. Check whether you can log in via: https://www.vodafone.nl/my. Can you login there? Then change your password once for a synchronization in our systems. Does it not work there either? Then email me a copy of your review and your username to appsupport@vodafone.nl. We are happy to help you.
Zvartun D
September 19, 2023
Such a big and famous company have such bad app and terrible stealing money practices. It takes 20 steps to activate a bundle!!! The credit gets added, like after half an hour! It takes like 15 minutes. If you add more money when bundle expire, you will lose it!
3 people found this review helpful
Vodafone Libertel B.V.
September 20, 2023
Hello Zvartun, thank you for your review. We have different types of bundles for our customers. To prevent customers from accidentally activating a bundle, this cannot be processed with 1 click. If you have any questions about the invoicing of these bundles, please contact our online helpdesk via the speech bubble in this My Vodafone app.

What's new

This app version contains a number of improvements to the app. As a result, you will notice that the app works more stable and faster.