![](https://play-lh.googleusercontent.com/a-/ALV-UjX5wEl4J4dGiR09nztnWyqAEMp2W3W8ZO-IerBW9Rv1sNuOPYg=s32)
Eric Davis
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Can't pay bill due to crashes I'd like to keep my account paid up, but if the app continues to crash every time I open it, that may not be possible. To respond to the vendor: my account is several months old, and the crashing happens intermittently. Reinstallation is never a smart solution. Learn how to catch and handle errors, especially with network issues.
6 people found this review helpful
Vodafone Portugal, Comunicações Pessoais, S.A.
July 28, 2023
Olá Eric, lamentamos a situação, para podermos ajudar e analisar, pedimos que contacte o Apoio Técnico através do chat: https://tobi.vodafone.pt ou do formulário em: http://vfpt.pt/formemail
![](https://play-lh.googleusercontent.com/a-/ALV-UjVZS8wWGIAE2ag0YTFVr5v5ZXBK7vXvF5l7bOkjTDYIly7MIKMw=s32)
Ricardo Morgado
On top of the terrible usability (Vodafone should definitely hire better UX professionals), the app now doesn't even run anymore. "Error 500 - Internet Server Error". I'm seriously considering migrating to another operator. Their app/website isn't trustworthy at all.
Vodafone Portugal, Comunicações Pessoais, S.A.
June 21, 2024
Olá, Ricardo, para que possamos analisar e efetuar os despistes necessários, pedimos que nos envie os seus dados (número de telemóvel, morada completa e nome completo do titular) através do chat: https://tobi.vodafone.pt/