My Natcom

Natcom S.A

Contains ads

About this app

My Natcom is a digital lifestyle app designed to suit all communication and entertainment needs for Haitian mobile users.
The app’s main features include:
(1) Real-time messaging and voice/video calling with other users.
(2) Selfcare for Natcom services (Mobile).
(3) Streaming contents such as Music, Movie, Videos
(4) Highly interactive and exciting VAS Services.
(5) Loyalty Rewards for Vouchers and Special deals for Haitian.
(6) Dating: Looking for love
NatcomID is a product of Natcom (National Telecom S.A, Haiti). Hotline: 111/ 110/ ([phone]. Email: [e-mail]

Ratings and reviews

I do not understand the point of this app. The only thing that it seems to work for is to get my balance, but I can easily do that by sms without having to login to any app. It doesn't tell me how much data I have left on my plan, it doesn't accurately display my charges, and the English translation is low quality. There's no point to buying a data plan if you can't see how much you've used!

This app left a lot to be desired... Firstly, cut out the constant need to log back in, this is NOT security, it is nuisance. Second, this app is down because of network issues way too often. Are you not a network provider? Lastly, why can't we see more information about our current plan (such as, when the plan started and when it will expire) in the app? This is a 2 star app, Natcom can and should do better.

My rating of 2🌟 is due to the absolutely poor translation of the site BOTH in Haitian Creole and English. Due to poor vernacular, the information is confusing - even for a native speaker of both languages. I'm a professional translator for Haitian Creole and English. I live in Haiti. Please contact me to help you with the translation of your Website, App and any other documents you need done.