Waymo One

66 reviews
Content rating
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About this app

The Waymo One app makes it easy to get where you’re going in a comfortable, autonomously-driven car operated by the Waymo Driver. The Waymo Driver is designed to prioritize safety and is now taking the stress out of people’s everyday drives and making it safe and easy to get around.

When you’re in Downtown Phoenix and the East Valley in Arizona (including parts of Chandler, Tempe, and Mesa) you can get a fully autonomous ride with Waymo One.

In San Francisco, we offer the Waymo One Trusted Tester program where locals can be part of our autonomous driving research — and the future of mobility.

Built with you in mind:

• Get around safely: The Waymo Driver has driven millions of miles on the road and billions of miles in simulated scenarios, helping you get to your destination safely and comfortably.
• Miles of confidence: The Waymo Driver knows your local roads and shows you what it’s seeing along the way.
• Enjoy your journey: Unwind in the backseat of your clean car. Spend time catching up with a friend, play some music, or simply take a nap. You’ll look forward to every ride.

How the Waymo Driver works:

• Multilayered suite of sensors. Our cameras, lidar, and radar work together so the Waymo Driver can see up to three football fields away in all directions, day and night. Safety is our top priority, so the Waymo Driver is trained and tested to carefully navigate in all driving situations and get you to your destination, stress free.

How do I get a ride with Waymo One?

• If you’re in Downtown Phoenix or the East Valley of Phoenix, download the Waymo One app and enter your destination to request a ride. When your car arrives, it will be fully autonomous.
• We’re also offering the Waymo One Trusted Tester program in San Francisco, a feedback-focused program that includes an Autonomous Specialist to monitor vehicle operations during rides.
• Just hop in the back seat, buckle up, and press the Start Ride button.
• Sit back and enjoy your trip! Watch the passenger screen to see what the Waymo Driver sees as it takes you to your destination. Our Rider Support team is always available to help when you need it.
Updated on
Nov 7, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted
66 reviews
Adam Russell
October 27, 2022
It's a 5 star orginazation 100%. I think there's a few rough spots to iron out but, if they keep pushing forward it's easily a 5 star app. They are very responsive and receptive to feedback
3 people found this review helpful
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Linda Vanderwalker
September 28, 2022
Absolutely horrifying experience! The car was going in circles then went the wrong direction. It even drove through a neighborhood for no reason. I was so upset and customer service didn't give a damn! They went way out of the way to rack up miles and time so they could charge me more and I was late for my interview. So I didn't get the job. And I told them exactly what happened, street names and everything, and they won't refund my money. Don't support this business! They will scam you!
6 people found this review helpful
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Rachel Upton
August 4, 2021
Ive used this app/service quite a lot recently and haven't had an issue yet. The cars are clean, and the ride is smooth. The waymo driver does take a slightly more circuitous route than a human would but it always gets you to your destination. Great service at a fair price.
50 people found this review helpful
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Waymo LLC
August 4, 2021
Hi Rachel, thank you for the positive rating. We are glad to hear that you are enjoying our service!

What's new

New public service in Downtown Phoenix