4.0
97.6K reviews
10M+
Downloads
Content rating
Everyone
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About this app

As of September 15th, 2022, support for My Passport Wireless will be limited to critical security updates. To learn more, see the description of "Limited Updates" on our Product Support Lifecycle page.

Support for your My Cloud device has changed, and some devices are no longer supported with this app. We’ve developed a new OS to keep up with evolving security standards. Compatible devices must be Upgraded to My Cloud OS 5 by January 15, 2022. Incompatible devices will lose support on April 15, 2022, and need to use local access to manage your content. For more details, please visit https://www.westerndigital.com/mycloudupdates.

Functionalities with the My Passport Wireless products remain unchanged. You can continue to wirelessly access, organize and stream content from your phone or tablet using the My Passport Wireless app.

Note: The My Passport Wireless app requires a My Passport Wireless device to work (sold separately).


My Cloud Home users please download the My Cloud Home app.


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Updated on
Oct 18, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
App activity and App info and performance
Data isn’t encrypted
You can request that data be deleted
4.0
97.6K reviews
Richard Newmark
January 15, 2023
I'm having the same awful experience as many other reviews. The updated version will no longer connect to my My Wireless Passport Pro. The workaround on the WD support page tells me that I can still use my drive by plugging it into my computer. This is unacceptable as I paid extra money specifically for wireless connectivity with my phone so I can see my pics on a large screen when I don't have a computer with me. Please tell me this is an unintentional software bug and please fix promptly.
2 people found this review helpful
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A Google user
October 18, 2018
Abysmal Failure. I use this for automatic pic backups. I purchased the WD MyCloud a few years ago to perform automatic backups of the pictures and videos on my family's phones. This app has been nothing but a disappointment. When it does work, it's very slow in performing this function. I can go into the activity list of the app and see nothing but "in progress" or "failed". This is on items that are well over a month old. There is no way to jump start / restart items that failed. You don't know what has been backed up and what hasn't. There's no way to scan your device and sync it with your MyCloud. My phone is connected to wifi 70 to 80% of the day, there's no reason why this shouldn't be able to backup everything. I have resorted to manually copying everything over to the MyCloud occasionally. I just created a separate folder then copy everything over. Who knows when the app will finally get around to functioning as it should...
31 people found this review helpful
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Western Digital Technologies, Inc.
October 19, 2018
Hello Jason Gill We are sorry to hear that. Please contact us so that we can work together and you will be redirected to a higher level. Please visit the links to know more about the My cloud mobile App Auto backup:- https://goo.gl/FxKSUH Support Case Number: 101918-13324950 Need Help? Please contact us at 1 (855) 842-5370
Michael Pelikan
January 22, 2022
Getting better as time goes by. I rely on this tech as a bridge between my cameras in the field and the RAID storage I have at home for my photos. The job of keeping, backing up, and migrating digital photos only gets bigger with time. Each link in the chain needs to be as good as possible because, in fact, that's barely good enough. The latest version of the WD My Cloud app connects reliably, a big improvement over earlier iterations. Thanks for continuing to work on it!
63 people found this review helpful
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What's new

Minor bug fixes