Weave

Weave Communications, Inc

About this app

Manage your practice from wherever you are with Weave’s mobile app.

Are you ever out of the office but want to keep up with what’s happening with your schedule and your patients? With Weave’s mobile app, you can.

Here’s how:
Our app gives you a full view of your schedule, including patients scheduled and their appointment types. In addition, you can call or text any patient from an office number (protecting your private phone number), manage your emergency call forwarding, change office hours, and much more.

The Weave mobile app is synced to your practice management software/EHR and Weave's office app, giving you all the information and tools you need to seamlessly manage your practice right from your smartphone. It’s incredibly easy and convenient to use, and a smart way to work.

Weave mobile app key features:

- View and manage your practice’s schedule, and see who is scheduled and their appointment type
- Text and call your patients from an office phone number, protecting your private phone number
- Change office hours
- Manage call forwarding
- View the office phone call history and activity
- View and listen to office phone voicemails
- View your full patient list and all relevant patient information
- Ability to access and manage voicemail remotely
- Access and listen to recorded calls

Ratings and reviews

This app and company is pretty terrible. When it works, it's great. But that's only 10% of the time. You constantly have to sign back in. Calls are constantly being missed because of it. And when you have multiple locations it's even more of a nightmare. Sometimes one locations ring while the other doesn't. Maybe the one saving grace is that they do have good customer service but they'd have to because the product and service itself is extremely inconsistent. Most features don't even work.

Lately, this app hasnt been allowing me to log in. Everytime, I try to log in it says " connecting VOIP Service" and at the end it takes me back to log in section. Not sure whats going on with the app. I even tried to uninstall and reinstall .I also have it on my desk top and it does have glitches and I've experience names that belong to other files. The way I am able to tell is by having an image of the person on it and it has a different name for them. They really need to fix this internal.

You would think Weave would be all about service considering their product. They are not. 3 weeks in, so many issues. I've been handed from team to team and now no one has replied to my last 3 emails regarding critical issues. They are quick to take your money and sell you. They are slow to resolve any issues. 3 weeks in and autoconfirmations do not work. Coming from a former software-application-developer-turned-dentist, support is awful. Staff doesn't seem to know how it works.

What’s new

Bug Fixes