773 reviews
Content rating
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About this app

Take control of your hearing aid
With a tap you can change program, adjust volume and mute/unmute your hearing aids directly from the Home screen.

Pick what you want to hear
Use our Directional focus program to focus on the sounds you want to hear, and less on the sounds you don't.

Choose how you want to hear
Adjust the bass, middle and treble of individual programs so your hearing aids sound just how you want them to.

Use AI to create your own sound
Get creative and teach your hearing aids how you want to hear using our artificial intelligence (AI) technology in SoundSense Learn.

Make your own programs
You never have to worry about "getting things wrong". Save sound changes as a new program and give it a name.

Get instant sound recommendations
We'll offer you recommendations to optimize your sound based on how users around the world have used their hearing aids.

And much, much more...

Transparency and respecting your privacy are important to us. Some app features can only be used if you give the relevant permissions. However, you can always choose to decline these permissions and not use these features, without affecting the rest of your app experience.

We continuously update our device compatibility list. Please visit our website to see the latest devices we support: https://global.widex.com/en/support/moment-hearing-aid-app/compatibility

Product number: 5 300 0022

In case of a serious incident, report the occurrence to the manufacturer of the device.
Updated on
Nov 2, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
773 reviews
Dan Bailey
January 20, 2023
Connectivity absolutely sucks. One hearing aid or the other is constantly dropping connection to the app. This makes it impossible to use the features. Features are great but useless. Having to re-pair the bluetooth connection is ridiculous. I have tried all your suggestions. The app randomly disconnects. It will pair again, but who wants to remove the hearing aids to connect again?
1 person found this review helpful
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Widex A/S
January 25, 2023
Hi Dan, It may seem that the problem occurs because system sounds (keyboard clicks etc.) are turned on on your phone, which eventually starts a stream every time a system sound is played. Try turning it off in your phone's Settings menu. If the problem persists, I encourage you to contact your local customer service. Best regards, Ellen
Kim Riese
December 27, 2022
Following the pairing process, I tried multiple times to connect my Widex Moment hearing aids to my Chromebook. Bluetooth is functional. It will recognize each hearing aid with the name assigned to them, then the program goes to a screen that says basically "pairing was unsuccessful, try again." I tried again at least 6 times. My hearing aids are less than a year old and were just checked by the audiologist this past week and are working fine. Was excited for this app but now...not so much.
1 person found this review helpful
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Lisa Shields
November 14, 2022
I loved the app. I have a Samsung Galaxy S21+. Last week, I was prompted to 'update' to the newest version. I did so, or at least I tried. The update ran just fine to connect my Left side, but it never would run to connect the Right side. Have uninstalled and rebooted many, many times. Still no luck! I hate when updates are WORSE that the original version. Anyway, what the heck? How can I reconnect? Or reinstall the old version that worked fine!! Closest 'dealer' to me is 60 miles away. FIX IT!!
12 people found this review helpful
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What's new

Minor bug fixes.