December 22, 2017We are happy to hear that you enjoy the new app, and we appreciate your feedback. - Austin, Nokia Customer Support
The better body isn't working for me keeps saying.... "Uh oh! Better body is unavailable right now. Stay strong and it'll be right back, we promise, unknown error: typeError: cannot read property 'label' of undefined". I have uninstalled and reinstalled the app that message continues to pop up
Syncing does not work. The scale is connected to our WiFi but no measurements make it over to the Healthmate app. Both of our initial measurements were recorded but nothing since. Pretty pointless. I've reconfigured WiFi and logged out and in to no avail. Update: rebooting the router does nothing. I think the update to remove features on 01/24 has hosed this thing because the last time my wife was able to connect was on 01/23. 01/19 was my last success.
EDIT: It is not difficult to understand: I don't want a refund. I want the product I bought not to be tampered with and/or limited in the functionality. Nokia unilaterally decided to downgrade our scale to comply with possible stricter regulations in the US. They effectively took away the selling point of the product I bought. I wonder how you would feel buying a house and having the contractor back after a year to take away your doors. Bad played Nokia.
The sync just doesn't work anymore, yes I've checked all settings, reinstalled the app. Checked WiFi, all of those things. Managed to get 1 measurement out of about 15 to sync. Shocking how bad this is compared to when I bought it. A smart scale that isnt smart. Its going in the bin and I'll get one from a firm that actually works
Made for kg, pounds are an afterthought. On the weight graph, y axis labels are clearly multiple of 10 kg, even though I have the app and scale set to pounds. I have a hard time setting a round pound weight goal too, it skips from 199.9 pounds to 200.1. The app is made without care. When my old Withings scale eventually dies, I will move ecosystems.
The Pulse velocity feature which was factory installed at the time of the purchase of my weight scale, was an indispensable feature. It helped me to make significant improvements in My overall health and well-being. To have such a feature forcibly removed from my scale, without my consent, by the very company the device was purchased from, is nothing short of a betrayal.
With our Body Cardio product, we brought Pulse Wave Velocity to a home scale for the first time. After routine review, we now believe that this feature may require a different level of regulatory approval. In light of this, we have decided to deactivate the Pulse Wave Velocity feature on January 24. As a result, Pulse Wave Velocity readings will no longer appear on the scale screen nor will they be viewable in the Nokia Health Mate app. Your data will be retained and is downloadable.
Lifestyle companion to track your fitness, weight, diet, food & sleep.
Your powerful health companion that keeps you fit and healthy anytime, anywhere.
Monitor physical activity, track calories, eat well and find exercise locations.
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