SmarTrip

Washington Metropolitan Area Transit Authority

About this app

This app is an OPTIONAL tool that allows you to manage your SmarTrip® card and account. This app can NOT be used to pay your transit or parking fares. You do NOT need to setup a SmarTrip account to use SmarTrip in Google Wallet.

Add SmarTrip to Google Wallet:

- Open Google Wallet, tap “+ Add to Wallet”, choose “Transit Pass”, then “SmarTrip”

- In less than a minute you’ll have a new SmarTrip card in your Google Wallet and be ready to tap to pay for rides or parking anywhere SmarTrip is accepted.

If you need to do account management, then:

- Install this optional SmarTrip app to register your card for account balance protection, check SmartBenefits, setup Auto-Reload, or buy money-saving unlimited transit passes.

Chat with us at WMATA.COM/CHAT or call 888-SMARTRIP (888-762-7874)

Ratings and reviews

Favorite destinations and routes have disappeared completely and won't work. Even after uninstalling and reinstalling. There is no way to see train times for a particular stop. I used to be able to see the trains coming at my home and work stops. Now I can't even search for the red line. Useless app. Also the metro is late today, again.

A serviceable app with strange inconsistencies. The setup does take an unusual amount of time (and information), and I'm pretty sure there is a mismatch between the create-account password and the actual password requirmenys (i.e. USE TWO NUMBERS IN THE PW OR YOU'LL HAVE TO RESET IT). Once you're past that it is straightforward though, more or less. I wish there wasn't a card setup fee - makes the digital app kinda pointless when you need to "buy a card" anyway.

I purchased an unlimited 1-day pass but never got it. It charged my card the full amount but never showed up anywhere. I didn't even get a confirmation email. When I tried to call customer service, I got a message that their customer service center isn't open on the weekends. You should get a physical card if you can, because the app is useless and lost me $15. Edit: I increased my score from one star to two because they refunded me pretty quickly. Still a frustrating and useless app tho.

What’s new

The latest version of this app contains bug fixes and performance improvements