ServisSoft is a professional field service and maintenance management platform that digitizes operations end to end.
KEY FEATURES
• Work Order Management
Create, assign, and track work orders in real time. Stay in control with status, priority, category, and department-based workflows.
• Technician Tracking
Monitor technician locations on the map, optimize routes, and improve dispatch speed for field teams.
• Customer Management
Manage customer records, addresses, contacts, service history, and related devices from a single place.
• Device & Asset Management
Identify assets with barcode or QR code, track maintenance history, record meter readings, and manage periodic maintenance plans.
• Digital Forms & Checklists
Standardize field operations with customizable checklists, notes, photos, and service documents.
• Push Notifications
Receive instant alerts for new assignments, status changes, and urgent service actions.
• Reporting & Analytics
Track technician performance, SLA compliance, operational efficiency, and service trends with detailed reports.
• Enterprise Security
Support role-based access control, secure data handling, and tenant-based isolation for multi-team operations.
ServisSoft helps service teams reduce response times, improve technician productivity, and manage maintenance operations from one platform.