
Z Man
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the new version of the app absolutely sucks. wish I could just use the old one. app constantly crashes and doesn't work, seems to happen when I really need it. the check deposit often doesn't work. I need to delete and re download the app somewhat regularly. it's getting to the point that I might need to switch banks just to have a usable app.
1 person found this review helpful
WSECU Digital Banking Systems
July 23, 2026
We're truly sorry to hear about your experience. We understand how frustrating app crashes and mobile deposit issues can be, especially when you need access most. Your feedback has been shared with our team as we continue improving performance and reliability. We appreciate you taking the time to let us know.

K. McCoy
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It is a waste of time to have to sign in on one page, then sign in again and add the password on the next page. Also, what's with now having to remember a "passcode." The platform provides a lot of information on a page, but it is poorly organized. In addition, when I have tried to find a transaction using the search tool, instead of showing what I searched for, the last three transactions pop up - even if they are totally unrelated! I've been with WSECU for years. This is frustrating!!!
2 people found this review helpful
WSECU Digital Banking Systems
July 7, 2026
We’re sorry to hear about the struggles you’re facing. Please give us a call at 800.562.0999 during our business hours for assistance with troubleshooting.

Ga V923
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The online check deposit feature does not work. The app can't read the front or the back of the check. Contrast on front and back of check errors for photo. I don't know what background is darker than black! I've been all over the house for different lighting. Then it happens for both front and back. After 40 attempts and you're lucky enough to get past that, it tells you the amount is wrong. Pure aggravation and I see people have been complaing for 3 months. Piece of junk! Fix it!
1 person found this review helpful
WSECU Digital Banking Systems
July 16, 2026
We're so sorry to hear about the difficulty with the Mobile Deposit feature. If you could kindly give us a call at 800.562.0999, we'd be happy to support troubleshooting this issue further. We hope to connect with you soon.