
John R
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You're updated app will not correctly photograph business size checks... so obviously you can't deposit the check, well, let me correct that statement, you can deposit it but it might take you 30 minutes to get your camera in just the right position to accept the check. nice. The last version worked flawlessly, but you had to go and ruin it. Your app also doesn't work well with foldable phones or tablets. Why is that? do you think that people dont buy those high-end devices?
1 person found this review helpful
WSECU Digital Banking Systems
July 27, 2026
We truly apologize for the issue you’re running into with depositing business size checks, John. We've passed this feedback along to our team for review as we continue to work on improvements. If you'd like us to help troubleshoot these issues, please don't hesitate to give us a call at 800.562.0999.

Z Man
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the new version of the app absolutely sucks. wish I could just use the old one. app constantly crashes and doesn't work, seems to happen when I really need it. the check deposit often doesn't work. I need to delete and re download the app somewhat regularly. it's getting to the point that I might need to switch banks just to have a usable app.
WSECU Digital Banking Systems
July 23, 2026
We're truly sorry to hear about your experience. We understand how frustrating app crashes and mobile deposit issues can be, especially when you need access most. Your feedback has been shared with our team as we continue improving performance and reliability. We appreciate you taking the time to let us know.

K. McCoy
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It is a waste of time to have to sign in on one page, then sign in again and add the password on the next page. Also, what's with now having to remember a "passcode." The platform provides a lot of information on a page, but it is poorly organized. In addition, when I have tried to find a transaction using the search tool, instead of showing what I searched for, the last three transactions pop up - even if they are totally unrelated! I've been with WSECU for years. This is frustrating!!!
2 people found this review helpful
WSECU Digital Banking Systems
July 7, 2026
We’re sorry to hear about the struggles you’re facing. Please give us a call at 800.562.0999 during our business hours for assistance with troubleshooting.