
Riley
Can hardly open the app, let alone login, and then for people who can get logged in, it sounds like the app itself hardly functions by the sounds of others' review. This has been a known issue for months and is totally unacceptable. This isn't a phone game. This is access to paying my bills, buying groceries, investing in my future, etc.
1 person found this review helpful
WSECU Digital Banking Systems
April 13, 2026
We sincerely apologize for the troubles you've experienced with the app. Riley. We understand the importance of being able to access your finances and want to ensure this is fully functioning for you. To troubleshoot further, please give us a call at 800.562.0999 during our business hours Monday-Friday, 7am-7pm, and Saturdays 9am-2pm.

Teresa Hays
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the old app was great. this one looks nice but other features are now gone. it used to give you the total of all your accounts at the bottom of the accounts page, but no longer, you only get the total of each account individually. Also, you used to be able to tell your CD accounts which account to deposit into when it matured or to roll over or even switch it later whenever you wanted. That feature is gone. Now says update needed, none available in the Play Store. can't access at all now.
5 people found this review helpful
WSECU Digital Banking Systems
March 24, 2026
Hi Teresa. The total balance feature will be returning, so keep an eye out for that in future updates. For certificates, reach out to us so that we can assist you. We became aware of an issue after an update occurred. This was resolved, so please try to update the app again. If you continue to have trouble, give us a call at 800.562.0999.

Heidi McCutcheon
While the layout is better, the mechanics of this app falls short. Trying to deposit a check? You can count on taking the photo several times before it saves, only for the app to be unable to read the photo. Then, an unknown error will occur rendering those ten minutes of your life wasted. Uninstall and reinstall the app to try again. This is a case study in how making things prettier without substance make ratings drop from 4.5 to 1.7. It's now saved under "useless" in my phone.
6 people found this review helpful
WSECU Digital Banking Systems
March 6, 2026
We sincerely apologize for the inconvenience, Heidi, and can understand the frustration this is causing. The mobile deposit error is actively being researched to find a solution. Your feedback is important and has been shared with our Digital team. For additional questions or concerns, don’t hesitate to give us a call at 800.562.0999. Take care.