
Andrea
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8/27: the most recent update seems to have fixed the bugs for mobile deposit. My first attempt went through this time! The old app would easily process my deposit. The new app took me about a dozen times to finally accept the back of the check. It kept telling me "RearImage cannot be read" even though my photo -- all 12 of them -- for the back of the check were "Success!" Seems like there is a discrepancy between the image being taken successfully and the actual check images being accepted.
5 people found this review helpful
WSECU Digital Banking Systems
August 27, 2026
We appreciate you taking the time to update your review, and are so glad to hear this feature is now working for you. If we can be of further support, don't hesitate to give us a call at 800.562.0999.

K. McCoy
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It is a waste of time to have to sign in on one page, then sign in again and add the password on the next page. Also, what's with now having to remember a "passcode." The platform provides a lot of information on a page, but it is poorly organized. In addition, when I have tried to find a transaction using the search tool, instead of showing what I searched for, the last three transactions pop up - even if they are totally unrelated! I've been with WSECU for years. This is frustrating!!!
4 people found this review helpful
WSECU Digital Banking Systems
July 7, 2026
We’re sorry to hear about the struggles you’re facing. Please give us a call at 800.562.0999 during our business hours for assistance with troubleshooting.

Ga V923
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The online check deposit feature does not work. The app can't read the front or the back of the check. Contrast on front and back of check errors for photo. I don't know what background is darker than black! I've been all over the house for different lighting. Then it happens for both front and back. After 40 attempts and you're lucky enough to get past that, it tells you the amount is wrong. Pure aggravation and I see people have been complaing for 3 months. Piece of junk! Fix it!
3 people found this review helpful
WSECU Digital Banking Systems
July 16, 2026
We're so sorry to hear about the difficulty with the Mobile Deposit feature. If you could kindly give us a call at 800.562.0999, we'd be happy to support troubleshooting this issue further. We hope to connect with you soon.