Cathay Pacific

Cathay Pacific Airways Ltd

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About this app

INTRODUCING PASSWORDLESS SIGN-IN WITH PASSKEY

Experience a faster, more secure way to sign in! Say goodbye to complex passwords - your passkey lets you sign in with just your face, fingerprint or PIN.

We've also rolled out exciting security enhancements to keep your account safer than ever. You can use your passkey to authenticate sensitive actions with ease and confidence.

We’d love to hear from you. Share your feedback with us at [e-mail].

Download or update the Cathay Pacific app now.

Ratings and reviews

Every time I use Cathay's app and website, I'm completely shocked by how bad the experience is considering this is a major international airline. The app won't keep you signed in. The latency is high. There is no way to add your travel documents to your trip in the app. When I try to add on the website, it never saves. I book Cathay for their good reputation as an airline and then I always end up regretting it because everything about the experience is so dang frustrating. 0 stars

Cathay's IT system is an embarrassment. The app and website don't work most of the time, blank screens are common. Cannot seem to understand visa requirements. Blocked my account because I tried to log in during one if their flights? Support took nearly a month to unblock and required multiple passport photos, and contacts even though I was in the middle of a trip with them. Who thought of blocking someone out of their account during a trip is acceptable? Never again. Generic review reply.

hard to log in, often doesn't recognise my email. Flights booked doesn't automatically linked to my account despite having inputted that during purchase. Latency is higher than expected. When rescheduling, the old flight isn't removed or crossed out. both show "confirmed". It could be simplified. Otherwise not a bad app.

What’s new

As always, we’ve included enhancements and fixes in this update to improve your overall app experience.

We’d love to hear from you. Send us your feedback at [e-mail]