The newest update has made the app useless. You can only search for specific time slots now, and if nothing is available during that exact request, you get no results at all. It used to allow browsing by day to see when a car might be available. Then I can make my plans around that. There is no benefit to this new method, only hindrance. Am I supposed to run a dozen searches for every individual hour slot during a day so I might get lucky? Frustrating that Zipcar would go out of their way to break something useful.
So I reserved a car 5 days or so in advance and when I came to the parking lot where the car should be parked it was not there. Their customer service staff didn't help me much, she offered another car which is 1 hour of walking away from me or she offered a refund. The car was unavailable that's what she told me. Very professional so eventually I was late to where I was supposed to be!
The new UI is terrible. I used to rent cars based on when they were available in advance since I knew I didn't like some models. This app is only good now to see what cars you want for a very specific time. Bring back the browse by day function please.
After the new update I can't access my account to reserve a car. When I put my user name and password it tells me "invalid user name or password." I can log in perfectly fine on the browser, I have the S8+.
It's only showing me one car when I know there's other cars in my area other than this one truck that they're giving me. Starting to wish I never updated it. It's horrible
Pretty much perfect except it should load all the cars on the first page at least 2 sites nearest you. UPDATE: They messed up a good thing. They redesigned the app and now it tells you less information about a car. Not self explanatory, you have to figure out how to rent a car. Most unfortunate.
Some small updates to the map
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