It works well. It makes car sharing easy. Have not ever had problems with the app. Other elements (humans) in the car sharing community are not as reliable, but Zipcar's customer support on the mechanical side is excellent. I wish this car sharing were available in more cities because it really helps fill in the gaps in public transit, and makes it simple to not own a personal motorized vehicle.
Overall is a great service and reliable. There are many locations to pick the cars from, so it makes it convenient. I would say that my only complain is getting charged a late fee of $50. For example: you return the car 5mins past your time. You get hit with a $50 fee! I don't find it fair. I would say $5 Or $10 bare minimum. Besides that issue, I can say that I enjoy their service.
I loved zipcar but to completely shut down a user account due to a simple payment issue is ridiculous. We are all human and things happen. I think customer service should acknowledge that fact. To make it worse it took me avout 6 weeks just to get a reply as to what was going on with my account after i had corrected the billing issue and made. The payment. If there was a way to re activate my account i would give zipcar a 5 star rating and recommend it to others
Love Zipcar. Just book, get in and drive. Although I've consistently had issues with the cleanliness of most of the vehicles in my area. It's such a shame that some members are not caring enough about other users.
I actually prefer the old list view for the car search, I wish it would give the option to view list by location or type, or map. But at least it shows available cars, one previous update showed no available cars within 6 miles so I'd use the website. This doesn't have that issue, but the swiping through the options at each location then automatically going to the availability at the next closest location on the map may have some accidentally reserving cards further away than they intended. A solution would be instead of going through the individual cars when swiping your way through the map would be if it showed the list for each location first as people swipe through the map, then when the next address and location list shows up while swiping people will know they moved to another location.
The app development team needs to do a much much better job to make the user interface more friendly and consistent among platforms. The whole one way trip booking experience is just impossible to figure out on Android
We’ve got a new map-based search, new look to your trip history, and better support for One Way and Zipcar Flex (availability depends on where you live)
Bringing back Browse By Day. We’re sorry this went missing – we underestimated how important it was. We’ll be continuing to improve this in future updates.
Some other bug fixes and improvements to the search interface.
MyChoize App lets you book Self Drive Cars and Car Rentals in India.
Rent a car or rent bikes for self drive in Mumbai, Bangalore, Pune & Mysuru
Ride with Uber for fast, reliable rides that are affordable and available 24/7.