Zipcar

Zipcar

About this app

With Zipcar, you have a car in the city, with no strings attached. Join our car-sharing community to skip the costs and hassles of owning a car. Our app puts thousands of professionally maintained cars at your fingertips. And they’re available 24/7 for quick errands, weekend escapes, and every trip in between.

Instant Access
Join now and unlock cars near you with our app, 24/7. Most drivers are approved in minutes. No lines. No wait. No paperwork.

All the flexibility and convenience
Choose the perfect car for your errand or weekend getaway, from compacts to roomy SUVs. And book it by the hour or day.

Contact-free pickups and returns
Finding and unlocking your reserved car? Fast and easy. The app has step-by-step directions to the Zipcar parking spot. When you're done, just return it to the same spot.

Save more with gas included
Ditch the huge monthly car payments. And with gas, maintenance, and insurance options included, you save up to $1000/month.

24/7 support & roadside assistance
Need a hand while you’re on the road? Our dedicated customer support team is available at all hours to help with any questions or emergencies.

More sustainable
Car-sharing with Zipcar helps take cars off our roads. Which means fewer emissions. Less congestion. Greener cities. And a world of difference.

Ratings and reviews

Despite the initial negative experience (where the car wud not come on, lock or unlock using the app), the support staff were truly phenomenal. They were patient and had plenty of time to talk me through the process. The problem was solved remotely (after almost 90 minutes), I drove back to the Pick-up point and I was given a replacement car. Without being prompted, the support person extended my time at no extra cost. In all, I was quite happy with ZipCar!

Card doesn't work anymore. Asks to take 6 photos of the car before unlocking it first. 6 from all sides! In a tight space of a New York City garage where the staff usually wants me out ASAP. Now if I back out of the picture taking screen, the app asks if I want to skip taking pictures, but unfortunately, when I choose to skip, it doesn't let me. Ending my session - same thing with the photos. Great waste of my time. Also can't imagine if my phone breaks or loses charge during the trip.

Love the service, but the app is super buggy. When starting my rides, it often does not offer me a check-in prompt to evaluate condition of car. If it does, it will randomly delete all of the photos I've taken midway through the check-in. At the end of my drive, the app will usually not allow me to end the ride because the "ignition is on" despite the car being totally off. It's now become routine to call support and have them remotely end my trip (again, without opportunity to take photos).

What's new

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: keep the car clean, fuel up, and return on time.