Zipcar

3.8
47.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With the free Zipcar app, you can find cars and vans in your neighborhood and across the globe–and (if you're a member) reserve and unlock them, too. Gas, mileage, dedicated parking, and insurance options* are included in every reservation. *See web site for details


Download the app now. The open road awaits!

9 GREAT THINGS MEMBERS CAN DO WITH THE APP:

1) Reserve a Zipcar by the hour or day
2) Choose from a variety of vehicles—sedans, hybrids, vans, and more
3) Sort cars by available time, make, and model
4) View your upcoming reservations
5) Get directions to your Zipcar 
6) Easily locate your reserved Zipcar by honking its horn 
7) Unlock and lock your Zipcar 
8) Tap to speak to the friendly local Zipcar team
9) Change, extend, or cancel reservations on the go

REGARDING APP PERMISSIONS

In some cities we’re piloting a fast and easy new way to unlock your car: Bluetooth! If you have any questions please don’t hesitate to get checkout support.zipcar.com



ABOUT ZIPCAR

Zipcar is the world’s leading car-sharing network, driven by a mission to enable simple and responsible urban living. With its wide variety of self-service vehicles available by the hour or day, Zipcar brings freedom, flexibility, and convenience to urban areas and university campuses in over 500 cities and towns across Canada, France, Spain, Taiwan, Turkey, the United Kingdom, and the United States. Zipcar is a subsidiary of Avis Budget Group, Inc. (Nasdaq: CAR), a leading global provider of vehicle rental services. More information is available at zipcar.com.

NOT A MEMBER YET?

Join to reserve, honk, and unlock Zipcars with your phone. To hear what current members are saying and join the conversation, find us on social media (@Zipcar). To learn more about Zipcar or to sign up, visit zipcar.com.

WHAT NOW?

Join our million members and give us a try! Let us know what you think, tell a friend, and rate us, too.
Updated on
Jul 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
46.3K reviews
Diurka J
June 16, 2020
You can do everything on the app except cancel your membership. They make you call and it feels like they hope you just hang up and don't bother because it takes so long. They even offer an option to get a callback instead of holding, but then I didn't get a callback. Also most cars are between $14-25/hour, there are very few $9 cars available. The one pro about Zipcar is the convenience to pick up a car anytime it's available around you.
33 people found this review helpful
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A Google user
November 7, 2018
Overall, I like Zipcar's service. But there are a few things on the app that could be improved. 1. I would like to know how many and which cars are in a particular location and when they are available when I click on the spot - regardless of whether they are available at the time of search or not. A full list would be great, so I can work around it. Also, I think the time slot interface could be made better. 2. There should be a user review section as well for the cars. It would make the app a lot more interactive and helpful. EDIT: I take back what I said about liking the service. I just had an issue with you guys double charging me (96.05) for a 1 day reservation just because I switched to another car upon you guys telling me to do so. I switched because the front tire on my initially reserved car went flat. I already got charged 96.05 for it and then, I got charged 96.05 again for the second car. After talking to 5 different people, you refunded me 76.13 but I still don't understand why you're holding the extra 19.92. At this point, I had no choice but to dispute this with my credit card. Honestly, I am absolutely disappointed at the lack of understanding from you guys. Only one person out of the 5 I spoke to actually got what happened but the issue is still unresolved since she had to escalate the problem. I like the convenience of Zipcar but if I have to deal with billing issues again, I'd have to rethink my membership.
13 people found this review helpful
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A Google user
November 25, 2018
This new version of the app is a big improvement, but still leaves a few major things to be desired. The new UX is much better and easier to navigate, and the lock/unlock feature is actually reliable now unlike before. However, the most notable issue I have still is that you cannot use your phone to tap on the car when you start a new trip, instead of using the zipcard. Users that don't have tap enabled phone can obviously continue to use the zipcard to start their trips, but it makes zero sense to offer an app to people who have phones with the tap feature and not also offer the ability to use that tap feature instead of the zipcard.
5 people found this review helpful
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What's new

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: keep the car clean, fuel up, and return on time.