Zipcar

4.0
45.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

As a member with the free Zipcar app, you can find cars and vans in your neighborhood and across the globe—and reserve and unlock them, too. Gas, mileage, dedicated parking, and insurance options are included in every reservation.

Download the app now. The open road awaits!

9 GREAT THINGS MEMBERS CAN DO WITH THE APP:

1) Reserve a Zipcar by the hour or day
2) Choose from a variety of vehicles—sedans, hybrids, vans, and more
3) Sort cars by available time, make, and model
4) View your upcoming reservations
5) Get directions to your Zipcar 
6) Easily locate your reserved Zipcar by honking its horn 
7) Unlock and lock your Zipcar 
8) Tap to speak to the friendly local Zipcar team
9) Change, extend, or cancel reservations on the go

REGARDING APP PERMISSIONS

In some cities we’re piloting a fast and easy new way to unlock your car: Bluetooth! If you have any questions please don’t hesitate to get checkout support.zipcar.com



ABOUT ZIPCAR

Zipcar is the world’s leading car-sharing network, driven by a mission to enable simple and responsible urban living. With its wide variety of self-service vehicles available by the hour or day, Zipcar brings freedom, flexibility, and convenience to urban areas and university campuses in over 500 cities and towns across Canada, France, Spain, Taiwan, Turkey, the United Kingdom, and the United States. Zipcar is a subsidiary of Avis Budget Group, Inc. (Nasdaq: CAR), a leading global provider of vehicle rental services. More information is available at zipcar.com.

NOT A MEMBER YET?

Join to reserve, honk, and unlock Zipcars with your phone. To hear what current members are saying and join the conversation, find us on social media (@Zipcar). To learn more about Zipcar or to sign up, visit zipcar.com.

WHAT NOW?

Join our million members and give us a try! Let us know what you think, tell a friend, and rate us, too.
Updated on
Jul 17, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted
4.0
45.6K reviews
David Pray
July 23, 2022
This is an incredibly frustrating app and service. When it works it works great, but the failures are terrible. I recently booked a Zipcar, but was unable to unlock it with the app, card, or via customer service. Yet, they still charged me for the 30 minutes i spent trying to unlock the vehicle. I really struggle to recommend Zipcar anymore due to their unresponsive and unhelpful service.
7 people found this review helpful
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Zipcar
July 25, 2022
I'm so sorry for this trouble, David! We should have refunded or credited that 30 minutes back to you! Please reach out to app-support@zipcar.com using your Zipcar account email so that we can get in touch and make this right.
Sarth Mehta
June 13, 2022
Car was not there while the app showed it as available. 2 times in a row, I reserved a car and the app showed it as parked where it said it was, but after walking over and looking around, the car was nowhere to be seen. Imagine paying a monthly fee + reservation fees for cars that are never available, and you have to walk all the way to the location to find out that it's unavailable.
30 people found this review helpful
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Zipcar
June 15, 2022
I'm really sorry for the consecutive poor experiences, Sarth! We are working on improving our proactive notifications to let members like you know that there is an issue with an upcoming reservation (related to the location or otherwise) so that there are fewer surprised moving forward. I hope that next time will be smoother!
Paul Elkouss
June 30, 2022
Zipcar frequently changes the rental location adding lots of delay to trips. for me it is 60% of the time. Unfortunately, there isn't enough time to do anything but suffer through the changes that zipcar imposes. A new level of lows. When a prior member doesn't return the car to the location, Zipcar makes you figure it out! They don't even notify you that the car is nowhere near you
20 people found this review helpful
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Zipcar
March 30, 2022
Hi Paul - I'm so sorry to hear this! We are actively working to address this problem on multiple fronts though! I hope that you will start seeing a decreased probability of having your trip moved in the near future - and when it does happen, moved less far away and to a more equivalent vehicle.

What's new

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: keep the car clean, fuel up, and return on time.