Horrible app. Doesn't work or doesn't work as intended. You're better off using the webpage on your phone
Need more refine
Hey Zipcar, I would give you a 5 star rating if I could get your app to remember my password and log me in directly. I always have to go find the password on my laptop. That sucks. My phone is secured down. That;s good enough for me and I accept the liability. I am about to abandon your app and just use the website on Chrome -- which remembers my password.
Constantly signed out for no reason. What's the point of showing my Past Reservations when you only show a useless "This reservation has ended." message upon clicking? Total cost, miles driven, hours reserved, anything? edit: 10 months later, still no improvement at all, what a joke.
Their late fee rules suck. I called to extend my return time by 30minutes because I was stuck in traffic. They charged me a late fee even though I ended up returning 10 minutes after my original time. Not cool at all and very unsatisfied and not recommending ZipCar to anyone ever again! Why bother to extend if you will charge the late fee anyway!!
You cant see rental rates until after creating an account. Creating the account costs money up front. I had to search the web for info on actual rental rates. The cheapest listed is around $70 per day! Thats crazy exspensive considering all the apps already in existence that allow you to rent personal vehicles of random people in your town. I just rented a Corolla using "Turo" for $18 per day and a flat $15 fee. I suspect users of the Zipcar service simply like being able to setup a car rental using an app. But, the math doesnt justify using Zipcar for me personally.
- Reduced load time at startup.
- Fixed some translations for Spanish and Taiwanese users.
Ride with Uber for fast, reliable rides that are affordable and available 24/7.