Margurite Bradford Stewart
This app has become completely useless around June 2020. I visited a box out of state in July of 2019, and now, as of June this year, that is the only box I can see. I can't add or remove an account at all, so I can't check in for classes. I've emailed 2 different contact addresses and haven't heard from either one. Very disappointed.
4 people found this review helpful
A Google user
- Flag inappropriate
- Show review history
This app works sometimes, but it's frequently buggy and frustrating to use. For example: Sometimes, logging in takes a really long time, for no apparent reason. Login does not reliably work on WiFi. Sometimes, the login fails. No error is displayed, but it boots you out to the login menu and forces you to re authenticate. The login screen does not allow you to used a password manager, (like LastPass) which makes it difficult to log back in.
6 people found this review helpful
Diane Hagler
Giving this a 1 star so maybe they'll fix the issues! I can't open my app anymore, it wants me to update it.. okay, I'll do that, but when I try to update it, it never updates. It tries to update but just keep spinning. It's not my connection, there's something wrong with the update. I can no longer use this app at all! Fustrating!
7 people found this review helpful
Zen Planner, LLC
July 23, 2020
Hi Diane, Thanks for sharing your feedback on the Member App. We have found that if you delete the app and re-install it, this issue should be resolved. If not, please reach out to our Support Team at 866-541-3570 or help@zenplanner.com.