SmartBanking

ČSOB Slovensko

Contains ads

About this app

ČSOB SmartBanking App is intended primarily for ČSOB clients having an active electronic banking service. Some of its functions are publicly available also without the need to log in.

To activate the secured part, your identification number and PIN (identical to Internetbanking) are required. After entering these into the App, the Bank will send you an activation key to the agreed mobile number, or you can generate it via Token. The activation key is only necessary for activating the App, which is also the first login.
The next time you use the App, only your PIN is required. You can change it at any time via the portal moja.csob.sk. We recommend to change the PIN immediately after activating electronic banking services.
If necessary, you can deactivate the App or change some of its parameters in the Settings menu.

Other functions of the public part are accessible without logging in, also for users who are not ČSOB clients.

To maintain a high level of security, the App requires permission to use certain functions and sensors of the device. The permissions are intended exclusively for verification of the device status and technical communication of the App with the banking system, without the use of access to the client’s private data. The App does not use or manage phone calls, SMS and contacts in any way. By using technical communication in the App, the user does not incur any additional costs or fees.
The App cannot be used without certain permission.

You can find more information after installing the App in the "About App" section. At the same time there is ČSOB Helpdesk available to you at [e-mail], or at phone number: [phone].

The application is supported for phones and tablets with OS Android 9.0 and later.
For Android OS 5 to 8.1, an older version (v9.5.x) is available, without further support and updates.

The application is available in Slovak, English and Hungarian.

©2024 ČSOB Slovensko

Ratings and reviews

Update 11/2020 - still no option to switch into English language in the app. A bit disappointing for foreign business owners. It would be great if the app will also have an option to switch to English language for foreign costumers. Its hard to use the app without Google translate. In the web version there is an option to switch to English. I hope you will make that option available for the app version as well soon

This app is really bad, it feels unresponsive, confusing, all the transactions take more time that expected and most of the time you have to restart the app just to update see reflected the changes. Also purchasing online is a nightmare, most of the time even if I approve the token the transaction doesn't goes through. I have other bank accounts and this is by far the worst app. I recommend using other banks.

I like its functions, but there are certain bugs and disadvantages that complicate its use and impression from it. Logging to app succeeds in 90%cases on 2nd attemt. Almost always I get message "chyba aplikacie". If I dont have Iternet access, the alert blinks like mad. When I want to copy IBAN inside app, for some reason it makes a screenshot,not a text copy. Inkaso(exp. amount/date) is handled just by historical data-so sometimes I dont see irregular payments,in other bank I knew it in advance

What's new

Your personalised offers of ČSOB products can now be found in new places in the app. Bug fixes and minor improvements. Getting the app ready for new functionality.