Zoho Publish - Google Reviews

Zoho Corporation

About this app

Take control of your business on Google Maps and customer reviews. Monitor reviews, reply with AI, update listings instantly, and stay consistent across locations — all from one easy-to-use app.
Zoho Publish offers a smarter way to manage your Google Business Profiles and reviews.

Update Business Info Instantly

• Edit and update store hours, gallery, service areas, and contact details in real time
• Ensure customers always see up-to-date information
• Updates reflect across multiple listing sites for consistency
• Keep information aligned across every branch

Smart Google Review Management

• Get instant message notifications for every new review
• Reply faster with AI-generated responses or custom templates
• Assign sensitive reviews to the right team members
• Resolve issues quickly and maintain a positive online presence
• Track replied and unreplied reviews to stay on top of responses

All Locations in One View

• See combined metrics for all your locations
• Compare locations side by side to understand performance differences
• Analyze ratings, review volume, and sentiment
• Manage all locations without switching dashboards

Reputation and Sentiment Insights

• Gain clear sentiment analysis to understand overall customer tone
• Identify what customers love and what needs improvement
• Understand areas that require action and take steps to strengthen your reputation

Built for Multi-Location, Agency, and Franchise Teams

• Manage single or multiple Google Business Profiles with ease
• Agencies can oversee client listings, reviews, and responses in one place
• Franchises can maintain brand consistency while supporting each location

Why Businesses Use Zoho Publish

Whether you run a single location, multiple branches, an agency, or a franchise network, Zoho Publish helps you:

• Maintain accuracy and consistency across all business locations
• Respond to customer reviews quickly
• Track performance with clear insights
• Build a reliable and trustworthy online presence
• Strengthen your reputation and build lasting customer trust

What’s new

We have updated our mobile app with minor bug fixes to improve your experience with Zoho Publish.