Zoho SalesIQ - Live Chat App

849 reviews
Content rating
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About this app

Join 100,000+ livechat app users who're already using Zoho SalesIQ to convert their website visitors and mobile app visitors into happy paying customers.

Zoho SalesIQ is an unique live chat software with website visitor tracking, app visitor tracking, lead scoring and analytics all rolled into one for growing businesses. We've built it to maximize the ROI on your content, SEO, Adwords, and email marketing efforts.

Key Features:

1) Track your website/app visitors and know how they are interacting with your content in real time

2) Improve your sales and customer support with live chat that's easily configurable in your website and mobile app too

3) Win the attention of your app visitors with proactive mobile live chat.

4) Trigger automated invitations to chat online in real time with prospects

5) Collect feedback after a website live chat session to enhance the quality of interaction with your visitors. The same is possible for app live chat sessions too.

6) Engage a wider audience with real-time live chat translation, available for 25+ languages with this live support software.

7) Identify, track and capture the list of all your live chat website visitors and app visitors.

8) Use lead scoring to categorize your website/app visitors on the likelihood of their purchasing intent

9) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as easy as doing a copy-paste of a code-snippet to your website

10) A super friendly customer support team available to answer all your queries via live chat, phone or email
Updated on
Jul 18, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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849 reviews
June 26, 2022
Good app. Always works as it should. Get rid of battery saver override. Big issue on web chat button. "We are online" bubble covers capatcha entry box on web site. Visitors cannot get around that, so they never open a ticket. Please make option to disable notify visitor you are online so that bubble nevers pops up.
8 people found this review helpful
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Zoho Corporation
June 17, 2022
Hello, we'd like to let you know that this option is added to allow the users to override the battery optimisation right from the SalesIQ app, instead of going into the settings. Please be advised that it is not a default option and you still will be able to revert the changes from the Android Settings.
A Google user
January 10, 2020
I have a peculiar problem on the app. It used to notify me of incoming chats thru full screen notification, sound and vibration. Off late, all the three types of notification has stopped. I have Re installed the app many times but result is same. Since it does not make a sound or vibrate, I miss most of the chats. What can be the problem when I have made no changes in the settings? Other than this issue, it is a great app
22 people found this review helpful
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Zoho Corporation
February 14, 2020
Hello Anirban, We're sorry to hear about that! Please write to us at support@zohosalesiq.com from your registered email address and we will have this checked in our side.
Ikechukwu Ibuaka
September 14, 2021
This app needs a lot of work. How come a chat will come in and you try to pick it and it will just be rolling. The annoying part, it will not stop rolling except you go to the Web and pick the chat then it will balance on the app. This doesn't do justice to the purpose the app was created as it suppose to be easy and very handy to use. Sometimes, chat comes in but one can't get a notification of the chat while all notifications is active.
3 people found this review helpful
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Zoho Corporation
September 15, 2021
Hello Ikechukwu, We're sorry to hear about your experience in the SalesIQ application. To help you with this at the earliest, we request you to drop an email to support@zohosalesiq.com from your registered email.

What's new

Issue fixes and performance improvements.