Zoho SalesIQ - Live Chat App

871 reviews
Content rating
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About this app

Join 100,000+ livechat app users who're already using Zoho SalesIQ to convert their website visitors and mobile app visitors into happy paying customers.

Zoho SalesIQ is an unique live chat software with website visitor tracking, app visitor tracking, lead scoring and analytics all rolled into one for growing businesses. We've built it to maximize the ROI on your content, SEO, Adwords, and email marketing efforts.

Key Features:

1) Track your website/app visitors and know how they are interacting with your content in real time

2) Improve your sales and customer support with live chat that's easily configurable in your website and mobile app too

3) Win the attention of your app visitors with proactive mobile live chat.

4) Trigger automated invitations to chat online in real time with prospects

5) Collect feedback after a website live chat session to enhance the quality of interaction with your visitors. The same is possible for app live chat sessions too.

6) Engage a wider audience with real-time live chat translation, available for 25+ languages with this live support software.

7) Identify, track and capture the list of all your live chat website visitors and app visitors.

8) Use lead scoring to categorize your website/app visitors on the likelihood of their purchasing intent

9) Setting up Zoho SalesIQ on your website can be done within 5 minutes. It is as easy as doing a copy-paste of a code-snippet to your website

10) A super friendly customer support team available to answer all your queries via live chat, phone or email
Updated on
Sep 27, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

855 reviews
Braxton Bragg
August 30, 2023
Edit: about 12 hours later and suddenly I'm getting ALL the notifications... Must take time to become active. Notifications do not work... Which is kind of the entire point of it, to make sure you don't miss contacts... Followed all suggested steps from help docs... (basically just 'make sure battery isn't optimized and verify notifications are enabled.')... Not really good out of the box operation on a Pixel 5. The web interface is much more intuitive... Supposed to be the other way around!
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Zoho Corporation
September 6, 2023
Hi Braxton, sorry to hear that. We suspect it may have caused due to a setting in the Android and to check it further, we request you to drop an email to support@zohosalesiq.com from the registered email address.
A Google user
January 10, 2020
I have a peculiar problem on the app. It used to notify me of incoming chats thru full screen notification, sound and vibration. Off late, all the three types of notification has stopped. I have Re installed the app many times but result is same. Since it does not make a sound or vibrate, I miss most of the chats. What can be the problem when I have made no changes in the settings? Other than this issue, it is a great app
29 people found this review helpful
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Zoho Corporation
February 14, 2020
Hello Anirban, We're sorry to hear about that! Please write to us at support@zohosalesiq.com from your registered email address and we will have this checked in our side.
Ikechukwu Ibuaka
September 14, 2021
This app needs a lot of work. How come a chat will come in and you try to pick it and it will just be rolling. The annoying part, it will not stop rolling except you go to the Web and pick the chat then it will balance on the app. This doesn't do justice to the purpose the app was created as it suppose to be easy and very handy to use. Sometimes, chat comes in but one can't get a notification of the chat while all notifications is active.
6 people found this review helpful
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Zoho Corporation
September 15, 2021
Hello Ikechukwu, We're sorry to hear about your experience in the SalesIQ application. To help you with this at the earliest, we request you to drop an email to support@zohosalesiq.com from your registered email.