Zonos Prepay

zonos

About this app

Prepay duties on U.S. imports. Snap a photo, AI auto-fills customs details (or enter your own), pay in your currency, and get a QR code/Declaration ID for U.S. shipping.

Easily calculate and prepay U.S. duties with Zonos Prepay. Just snap a picture of the items you’re shipping, and our AI fills in the customs details for you, including calculating duty cost. Review/edit the information, pay instantly in your own currency, and ship with confidence. Prefer to enter your item information manually? That’s supported too (no photo required).

Currently compatible with Canada Post, USPS (U.S. territories), Cyprus Post, and QazPost (Prepay guide: https://zonos.com/docs/postal/tools-for-shippers/zonos-prepay), with more countries coming soon.

Why Zonos Prepay:
- Free account (no subscription costs).
- Prepay duties when required to continue shipping postal to the U.S.
- Save time with auto-filled customs declarations based on a quick photo (or manually enter the item information yourself, if preferred)
- Get accurate, guaranteed duty and tax totals with HTS codes. Neither you nor your recipient will have to pay additional duties, even if customs re-assess your shipment.
- Pay as you go: Pay a clearance/processing fee per shipment, along with the duty cost
- Get a QR code & Declaration ID for smooth shipping.
- 18 languages, local currencies and payment methods.

How It Works:
1. Create a free account.
2. Select the post you are shipping with (currently supports Canada Post).
3. Click “Add items manually” to enter your item information yourself, or click “Take a picture” to take a photo and have the app auto-populate your item information. You can include all items in one photo, or take multiple photos. Note: Only include items that are shipping within the same box. If you are shipping multiple boxes, only enter and pay for one box at a time, so you get a Declaration ID for each box.
4. Review/edit the item information, then click “Calculate duties” to get the duty costs and associated processing/clearance fees for your shipment.
5. Pay in your own currency. Payment covers both duties and the clearance/processing fee.
6. Present your QR code/Declaration ID at drop-off to confirm duties are prepaid.

If you have questions, please contact our support team at [e-mail].

Who It’s For:
Individuals and small businesses shipping to the United States, plus postal operators needing a compliant prepayment solution.

Compliance Note:
U.S. regulations require prepaid duties for postal shipments under $800 USD (effective Aug 29, 2025). Zonos Prepay ensures compliance and eliminates delays. Supports Canada Post, USPS (U.S. territories), Cyprus Post, and QazPost, with more countries coming soon.

Ratings and reviews

I use Zonos alot but every time I try to open the app it freezes and I have to keep deleting the app until hopefully it works. the server or system network doesn't seem to work very well either, sometimes after filling everything out it says offline and QR code doesn't work. wish there was a more smooth way to ship to the United States.

The AI image-to-text scan thought that a CD was a "flat, dark-colored electronic device, such as a tablet." Then, the app inexplicably would not let me edit or delete the package from my shipment. As another reviewer said, if the intent of this app is to deter people from shipping things to the U.S., it does its job. Beyond frustrating to use, and further evidence of why AI sucks.

Inconsistent from day to day. One day charges duties, but didn't the day before for sending the exact same items. Will not allow me to send a gift as a gift, as after answering the questions I am told it does not qualify as such. Baffling how a company still forces you to use the app, knowing there are issues that will cost the sender more money. Highly unethical if not illegal. Gave it a 1 because I couldn't give it a zero. Will go out of my way to never use this app again.

What’s new

New postal partners
Improved address validation — Character counters and automatic cleanup of unsupported characters
Faster app startup — Reduced load times, especially on Android
Bug fixes and stability improvements