Zonos Prepay

zonos

About this app

Prepay duties on U.S. imports. Snap a photo, AI auto-fills customs details (or enter your own), pay in your currency, and get a QR code/Declaration ID for U.S. shipping.

Easily calculate and prepay U.S. duties with Zonos Prepay. Just snap a picture of the items you’re shipping, and our AI fills in the customs details for you, including calculating duty cost. Review/edit the information, pay instantly in your own currency, and ship with confidence. Prefer to enter your item information manually? That’s supported too (no photo required).

Currently compatible with Canada Post, USPS (U.S. territories), Cyprus Post, and QazPost (Prepay guide: https://zonos.com/docs/postal/tools-for-shippers/zonos-prepay), with more countries coming soon.

Why Zonos Prepay:
- Free account (no subscription costs).
- Prepay duties when required to continue shipping postal to the U.S.
- Save time with auto-filled customs declarations based on a quick photo (or manually enter the item information yourself, if preferred)
- Get accurate, guaranteed duty and tax totals with HTS codes. Neither you nor your recipient will have to pay additional duties, even if customs re-assess your shipment.
- Pay as you go: Pay a clearance/processing fee per shipment, along with the duty cost
- Get a QR code & Declaration ID for smooth shipping.
- 18 languages, local currencies and payment methods.

How It Works:
1. Create a free account.
2. Select the post you are shipping with (currently supports Canada Post).
3. Click “Add items manually” to enter your item information yourself, or click “Take a picture” to take a photo and have the app auto-populate your item information. You can include all items in one photo, or take multiple photos. Note: Only include items that are shipping within the same box. If you are shipping multiple boxes, only enter and pay for one box at a time, so you get a Declaration ID for each box.
4. Review/edit the item information, then click “Calculate duties” to get the duty costs and associated processing/clearance fees for your shipment.
5. Pay in your own currency. Payment covers both duties and the clearance/processing fee.
6. Present your QR code/Declaration ID at drop-off to confirm duties are prepaid.

If you have questions, please contact our support team at [e-mail].

Who It’s For:
Individuals and small businesses shipping to the United States, plus postal operators needing a compliant prepayment solution.

Compliance Note:
U.S. regulations require prepaid duties for postal shipments under $800 USD (effective Aug 29, 2025). Zonos Prepay ensures compliance and eliminates delays. Supports Canada Post, USPS (U.S. territories), Cyprus Post, and QazPost, with more countries coming soon.

Ratings and reviews

This is my latest update as of July 6, 2026. The app continues to be wildly unreliable in regards to the item description and where the item was made (even when using photos). usually the app seemingly defaults to most items being made in China or the US. Also the item description can be wildly inaccurate at times that I have to chuckle a bit at how bad it is. Honestly just take the photo and edit everything else because the AI is really AWFUL. Also paying almost $4usd to use app is just awful

Awful user experience and an example of the useless integration of AI into every facet of daily life. For context, this is the app that Japan Post guides you to use when shipping internationally to the United States to prepay the import tariffs on packages worth over $100. Not only would it have been easier to manually enter information of each shipped item, it would have been more accurate as well. My 400 yen 2026 Shonen Magazine copy is not a copy worth over 2000 yen made in 2023 in America.

The AI image-to-text scan thought that a CD was a "flat, dark-colored electronic device, such as a tablet." Then, the app inexplicably would not let me edit or delete the package from my shipment. As another reviewer said, if the intent of this app is to deter people from shipping things to the U.S., it does its job. Beyond frustrating to use, and further evidence of why AI sucks.