BlackVue

pittasoft

- June 6, 2017

Everyone

Maps & Navigation

Offers in-app purchases

( 763)

Description

The Official BlackVue Dash Cameras app.
The BlackVue app supports all the BlackVue models with Wi-Fi compatibility.
The BlackVue app features three modes: BlackVue Cloud, BlackVue Wi-Fi, and Internal Memory.

BLACKVUE WIFI:
Access your dashcam in a direct connection over Wi-Fi. To do so, connect first to your BlackVue from your phone’s Wi-Fi Network menu.
Once connected, you can go to the BlackVue app’s BlackVue Wi-Fi menu to access all the videos stored on your dashcam’s microSD card, check Live View to adjust your camera’s angle if needed, and modify your BlackVue’s settings.
You can also apply a firmware update over-the-air after downloading the firmware to your phone. If you are already connected to your BlackVue, make sure to connect to an Internet-enabled Wi-Fi network to download the latest firmware from the app: the Firmware Download option is accessible from the sliding menu (swipe left to right in the Main Menu of the app).

INTERNAL MEMORY:
Once you have downloaded videos from your dashcam to your phone, they will appear in this menu. From here, you can organize your files into folders and save videos to your phone’s photo/video album.

BLACKVUE CLOUD:
BlackVue Over the Cloud is a BlackVue-exclusive and free service (with option to pay for more) that lets you access your BlackVue from anywhere, anytime, from the BlackVue app (or the BlackVue Viewer).
Creating your BlackVue Over the Cloud account is simple and free. After creating your account, the app lets you register your Cloud-compatible BlackVue and set it up to connect to a hotspot and enjoy the following features:
▶ Remote Live View – Remotely monitor your car in real time.
▶ Two-way Voice Communication – Talk with people in the car from your phone.
▶ Emergency Alarm – Receive notifications on your phone when preset events occur.
▶ Video Backup – Move files from your dashcam to the Cloud storage or your phone, right from the app.
▶ GPS Tracking – Visualize on a map your car’s location and speed.
▶ Remote Video Playback – Play videos stored in the Cloud or in your dashcam anytime from your phone or tablet.
▶ Cloud compatibility:
– DR650S Series (1CH/2CH/2CH IR/2CH TRUCK)
– DR650GW Series (1CH/2CH/2CH IR/2CH TRUCK)

SUPPORTED DASHCAM MODELS:
All Wi-Fi-compatible BlackVue models.
Available features depend on the BlackVue model you use.
If you have any problems using the app, don’t hesitate to contact Customer Support at cs@pittasoft.com

FOR MORE INFO AND NEWS ABOUT BLACKVUE, VISIT:
Homepage: www.blackvue.com
Facebook: www.facebook.com/BlackVueOfficial
Instagram: www.instagram.com/blackvueofficial
YouTube: www.youtube.com/BlackVueOfficial
Twitter: www.twitter.com/BlackVue

Reviews

3.1

763 total

5 252

4 102

3 113

2 80

1 216

David Evans

The app is OK! What peeves me is that, on my own timings, it takes 30 seconds for the camera to announce normal recording has started. No more quick get-always. It completely misses perhaps the most important part of any journey however short.

It's alright. Displays file names instead of proper dates, doesn't play one video after another so you have to watch them 1 minute at a time. Very annoying.

Martijn Vermeulen

Watching a recording and/or downloading to phone fails 70% of the time and is extremely slow. Being able to view the footage on the spot in case of an accident is a a key functionality in my opinion.

James Sprovieri

App always crashes after trying to go back to the previous screen after watching a clip. Or trying to watch live feed. And when doing just about anything. Edit. The crash issue appears to have been fixed. There is an issue with connecting via WiFi. I always have to forget the network on my phone and retry a few times before it connects.

David Pullen

It took me a while to figure out how to upgrade the firmware on the unit (it came with very old firmware), but once I got it going, the app has been working great. It's fairly intuitive, and allows access to stored videos without having to remove the SD card.

Ponchin Ponchado

I love the quality of my blackvue cloud camera. The video recordings are great and the camera itself is very small and unobstructive. The issue I have is that whenever I want to see a recording on my phone, half the time it tells me that "my device can't play this file" even though it can play the other half. This is unacceptable and a big problem because if the recording I need is not accessible then why do I even have the camera in the first place. It looks like an app issue rather than a camera one.

User reviews

David Evans July 21, 2017

July 16, 2017

It's alright. Displays file names instead of proper dates, doesn't play one video after another so you have to watch them 1 minute at a time. Very annoying.

Martijn Vermeulen June 26, 2017

Watching a recording and/or downloading to phone fails 70% of the time and is extremely slow. Being able to view the footage on the spot in case of an accident is a a key functionality in my opinion.

James Sprovieri July 14, 2017

pittasoft December 13, 2016

Dear Customer, We are very sorry for the inconvenience. If possible, please send an email to our Customer Support (cs@pittasoft.com) with more details regarding when the app crashes so we can help resolve the issue asap. Thank you.

David Pullen July 6, 2017

Ponchin Ponchado July 24, 2017

William Wiegmann July 17, 2017

Worst app out there. Camera is great. App is a POS. Wont save any of the settings. The old app seemed better. Makes me want to get rid of the camera because of this app. How are you going to have such a great camera but paired with such a horrible app? Can't watch videos on your phone, have to take the SD card out and plug into computer. Which is a TERRIBLE idea. Honestly if I knew the headaches that this causes I would have opted for a different dashcam.

Cosmo Grapher June 23, 2017

Rubbish app. Doesn't let you login in and constantly crashes.

Nunya Fukin Bizzness June 20, 2017

June 20th 2017... Just purchased the DR650s... So far it seems to work SOMETIMES ! Needs a way to reverse the rear view image other than the 180deg. NOT RELYABLE !!! Some times it works mostly it does NOT ! The cloud is just as random as the app !!! Full 5 star when fixed !

Attila Lenart July 7, 2017

Slow download speed. Unstable software for the camera (downloads fail several times).

IRISH COWBOY June 29, 2017

THIS BRAND CAMERAS WORTH EVERY SINGLE PENNY! SPEND YOUR MONEY ON SOME LIKE THIS NOT ON THE OTHER BRANDS GIVES U HARD TIME DOWNLOADING . BUT BLACK VUE 650S AND UP MODELS R DESIGNED AND ENGINEERED ABOVE YOUR IMAGINATION AND EXPECTATIONS.

Justin Free July 21, 2017

I don't own this camera, was just checking reviews before purchasing. Glad I did.

Dat Name June 12, 2017

Can't connect to wifi whatsoever. Absolute trash!!!

Nidhi Nasta June 25, 2017

Huawei Phones Built In Virus App is forcing to uninstall this app due to Virus

Clihi July 16, 2017

Always buffering when watching no matter how strong the connection is

Steve Brown June 17, 2017

Had no problem linking app to camera works well

Васильців Юра July 1, 2017

Loved it.

Athanasios Karagiannis May 30, 2017

The legacy was more stable on the DR550. Download and streaming on the phone via Wi-Fi is so slow that I can't do it. I've even dished out ALOT of money on a super fast SD card and it only improved so little. Fix the optimization of the Wi-Fi features please. Also motion detection is too sensitive even at 1. Still records everything.

Robert Brennan May 31, 2017

Just bought a dr650s-2ch and I can't even get the wifi working to see if I'm even looking at anything. I've reformatted through the device itself, reformatted on the windows application, fully reformatted and downloaded the latest drivers from online, restarted my phone, uninstalled this app, reinstalled this app, and no I've given up. The one thing I need this app for and it doesn't work even with all that damn troubleshooting. What a horrible app.

Roy Quitter June 1, 2017

WiFi fix: If you can get your Android device's WiFi to connect to your dashcam but you can't get this app to connect, the most likely reason is that Android is routing network traffic intended for the dashcam over the phone's cellular connection. This is what Android does when it has a WiFi connection without internet access or a captive portal. Workaround is to go into airplane mode, then turn on WiFi and connect to your dashcam.

Matt Young May 30, 2017

WiFi connectivity is a joke. Half the time it will not connect.

Brian Whitfield May 25, 2017

Update: No apparent way to delete event videos without physically removing the sd card. A big flaw in the app. Original: After a couple days of use I have to admit that this is a robust app for controlling the camera. There are a couple of additional features I would like to see though. For example, saving recorded videos to the external SD card in your smartphone.

Kirk Varra May 13, 2017

The hardware is excellent but this application almost makes me return the camera. It's slow it constantly crashes on my pixel XL it's not intuitive. They need a complete rewrite of the software. That would bolster them too much higher sales.

G Hill May 4, 2017

Horribly hard to use - even if you're tech savvy. They need to fire the coders that put this thing together. It's nowhere near the quality of the actual dash cam.

Abraham Mendez April 27, 2017

What a terrible app for such a great dashcam. As others before me have stated, this camera is plagued with connectivity issues, playback issues, and download to internal memory issues. I don't understand how it can be that bad when you're literally right next to the camera with an excellent connection. One of the key selling points of this camera was to playback an accident to a police officer or insurance company when there is potential for the assignment of fault to go either way, thereby protecting yourself. How can you do that when it refuses to connect or when it takes ages to buffer or just refuses to download to your phone? The officer isn't going to wait forever. Stop releasing firmware updates for different languages and for minor bug fixes and work on WiFi issue, it's seriously dragging the potential of this camera down. Trust me, you don't need to another language update, something being crap is universally understood.

Jessica Smith May 25, 2017

I have just spent over 2 hours trying to get a file to copy to internal memory. It sits on 0% and will NOT under any circumstances copy to internal memory. I have tried updating all software and firmware - I have tried downloading the files on my parent's camera, and off of my own camera - still this stupid app WILL NOT WORK and I'M FURIOUS. It's not the CAMERA'S PROBLEM - IT'S THIS USELESS FKN APP. I go to 'Internal Memory' and I try to create a new folder - it FAILS to create folder EVERY TIME. I will be contacting the people I bought my THREE CAMERAS FROM - and I'll be pushing for A FULL REFUND. If the app doesn't work, I can't use the features I PAID FOR (three times - I have three of these fkn now useless cameras). NOT IMPRESSED - GO BUY SOMETHING ELSE. I'M DONE RECOMMENDING THIS CAMERA TO PEOPLE. NEVER AGAIN.

pittasoft August 30, 2016

Dear Customer, Thank you for choosing BlackVue. We are very sorry for the inconvenience. If you could provide us with more details by emailing our Customer Support (cs@pittasoft.com), we will make sure to help you resolve the issues. Thank you.

April 30, 2017

Excellent hardware limited by a piece of crap app. I cant even get it to connect to the camera when im setting in the friggin car parked 10 feet from my router at my house. Spend the extra 100 bucks and buy the EOS VT-300.

Michael Sommers May 3, 2017

Just upgraded my cam after first one was stolen. The new app is much better then I had before. Would like to see YouTube live/upload ability in the future. Thanks

Snowdrop 295 May 23, 2017

Download load file from it using Wi-Fi is very difficult sometimes system will hang and Prevail long to download and sometimes will reset whole system automatically

Matt Whistler April 27, 2017

I want to love this cause the cam is great when it works, but it doesn't work because of the software 99% of the time, so just do a charge back like me

sasithorn assarasakorn May 13, 2017

Very slow or even no respond on every part of the app

Robert Nicoll April 24, 2017

Rubbish app, very unreliable. After setting the app up I can't re connect to the dashcam. Just get the "failed to connect wifi" message. Just spent $600 on 2 of these cameras. Wouldn't be so bad if it were possible to manage the camera without the app. Blackvue, please work on this. It's not just me with the problem, happening to almost everyone.

Arthur Arriola Jr April 9, 2017

I'm so confused with this app! Why did you make this kind of app very hard to deal with! I'm so disappointed coz u just bought a very expensive set o dash cams and for this app to view is sooo freakin hard! I even paid for the extra hours for the live view using the cloud. But i guess i made a mistake for purchasing that coz i have no freakin idea how to use this app when im at home and just watch what's goin on my car! If you know what i mean!

Brains Ironically March 20, 2017

Tells me I can't connect to the internet because I'm connected to blackvue wifi, tells me I can't connect to blackvue wifi. When you do connect to the camera, it doesn't display the clips in any apparent order. They aren't chronological. So you get to hunt for the clip you need. At least the camera randomly stops recording, so you got that going for you. Which is nice.

Jaspal Virdi March 23, 2017

Previously reviewed this as an average app that needed improvement. It has just gotten worse with every update. How hard can it be to establish a connection to the camera when you're already on its own WiFi network? And there is still a live view limitation which makes no sense and should be removed. Utter crap!

pittasoft January 26, 2016

Hello, and thank you for choosing BlackVue! We are working on the options to extend the Live View limit, so stay tuned (you can follow us on Facebook https://www.facebook.com/BlackVueOfficial/ or check the updates on our official website in the blog section). Thanks you.

Paul Spicer January 19, 2017

This is strictly a review of the app. I have had no issues with the camera itself. The footage is great and, whenever I need to pull a clip, I always take off the SD card directly. Much faster that way. That being said, this app is sad. It's only truly useful for getting the camera(s) aimed properly. There's no point in watching live while you're IN the car. In fact, one might say that's dangerous. And pulling clips over wifi is just plain slow. The redeeming part of this app is also the thing I hate most; the cloud access. The streaming works very well with low latency, but I really cannot understand why I need to pay for cloud access when I'm on the same wifi network as the camera! Come on, Pitta! Give us an option to stream free on the same network!!

Jason Kelly March 25, 2017

Ive paid about 400.00 bucks for the cameras battery back up and power magic pro. This app does not perform its basic function of connecting to the wifi camera. If I try and connect 40 times it might connect 3 of those. If Im in an accident and about to receive a ticket this product is worthless for proving fault. Once the cop writes the ticket its too late. Do yourselves a favor everyone and buy a simpler camera. Youll still have to pull the SD card anyway. I have the 2 channels 650OS. Completely dissapointed! Pulling the SD card is not easy either as you have to umplug the unit and risk breaking the fragile data cable, every week! Thats how often you need to format the SD card!

Ash Cairo April 11, 2017

Copy to internal memory is a nightmare to use, it constantly locks up (as in the progress bar stays at the same percentage forever), then if you cancel to retry, the app will forget the clips you had selected, then when you reselect all the clips again (minus any that transferred over), it'll re-download the video from the beginning. Solution 1: Please detect when a download fails and automatically retry (eg. when the progress bar has been stuck on the same percentage for over 15 seconds). Please resume downloads if they fail (rather than creating a new file, just continue the download). Solution 2: Open source the app's code and I'll fix it for you.

Peter Llacuna April 27, 2017

DR650S-2CH + Power Magic Pro. Dashcam is at par if not better than my Thinkware F750-2ch. App is good. Video playback lags over wifi... about 3 second buffer time for 1 min video clip. Loading a video used to take much longer, but it sped up after I upgraded my micro sd card to a 64gb Samsung Pro+. Ps. Knock on wood... No wi-fi connection issue.

Dominique Carter April 7, 2017

Seems I'm not the only one with connection issues on ios I had no problems but on Android cannot connect to the camera. After failing to connect the app force closes.