Benton Utilities

National Information Solutions Cooperative

About this app

About Us
This is the official app of the Benton Utility Department. Our mission is to provide customers with efficiently managed and operated electric, water and wastewater services at competitive rates and to methodically establish and maintain a strategy for not only meeting current needs, but address the future demands of the city’s anticipated growth may place the system.

Bill & Pay -
Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage -
View energy use graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture-based interface.

Contact Us -
Easily contact Benton Utilities.

News -
Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.

Outage Map -
Displays service interruption and outage information.

Maps -
Displays facility and payment dropbox locations on a map interface.

Ratings and reviews

This app does not display current information about my account. It says that my bill is past due when it was paid directly at the office.

Rates keep going up, not a good utility company

First of all, this app is self-explanatory and easily navigated. The bill is broken down, and how to pay your bill is as well. The logging in had been difficult for me for about 4 attempts, then it cleared up, and I haven't had a problem since. This app also gives you several ways to pay to help you, the customer. If there are any problems you may contact the staff at any time. The staff are very courteous and knowledgeable.

What’s new

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.