16.9K reviews
Content rating
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About this app

The RB key is an application from Raiffeisenbank that allows you to log in securely and conveniently to internet banking or make it easier for you to confirm the instructions you want to carry out in internet banking. In addition, the RB key allows you to restore access to Raiffeisenbank applications using identity documents and biometrics without visiting a branch.

You can simply authorize payments using your fingerprint or face scan, then confirm other operations with a PIN in the RB key application.

The technical requirements

Activation of the application is conditional on the bank of set authorizations in Internet banking.

The app is available for Android (version 9.0 and up).

How does it work

When you want to log in to Internet Banking or make a payment in it, a "push notification" will appear on your mobile phone screen, i.e. a short message with a summary of the transaction that requires your authorization.

After clicking on this message, the RB Key application will automatically start and display all the details of the signed transaction. You can sign transactions even if your mobile device is currently without an internet connection.
Updated on
Oct 11, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

16.8K reviews
July 31, 2023
App doesn't work. Repeatedly tried scanning my documents and the picture was perfect. No acceptance or response at all from the app. Extremely frustrating.
9 people found this review helpful
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Raiffeisenbank, a.s.
August 1, 2023
Hello, we are very sorry that you were unable to reactivate the RB key. If you take a photo of your documents and then your face, we deliver to do it in natural daylight. Have a nice day, Michaela
neil davis
August 15, 2023
Does not work have latest version. When asked to scan ID - have only a screen window, but no button to press and no auto capture. So I'm stuck and the app sucks.
9 people found this review helpful
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Raiffeisenbank, a.s.
August 25, 2023
Hello, please visit our branch office in this case. Thank you for your cooperation. Daniela
Jan Jančík
July 7, 2023
To activate this app from your home is absolute nightmare. I could not enter my birthdate via keypad and I had to scroll 37 years in the calendar month by month. Then I had to scan 2 my IDs about 6 times and at the end of this, after accepting all the input as verified, the app still told me that it was impossible to verify me and I have to do it all over again. I am going to the branch. Your app is worthless.
4 people found this review helpful
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Raiffeisenbank, a.s.
July 10, 2023
Hello, we are very sorry if you had trouble activating the application. Have a nice day, Michaela

What's new

Aktuální verze přináší nová bezpečnostní opatření a opravy drobných chyb.