4.0
17K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The RB key is an application from Raiffeisenbank that allows you to log in securely and conveniently to internet banking or make it easier for you to confirm the instructions you want to carry out in internet banking. In addition, the RB key allows you to restore access to Raiffeisenbank applications using identity documents and biometrics without visiting a branch.

You can simply authorize payments using your fingerprint or face scan, then confirm other operations with a PIN in the RB key application.

The technical requirements

Activation of the application is conditional on the bank of set authorizations in Internet banking.

The app is available for Android (version 9.0 and up).

How does it work

When you want to log in to Internet Banking or make a payment in it, a "push notification" will appear on your mobile phone screen, i.e. a short message with a summary of the transaction that requires your authorization.

After clicking on this message, the RB Key application will automatically start and display all the details of the signed transaction. You can sign transactions even if your mobile device is currently without an internet connection.
Updated on
Dec 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
16.8K reviews
David Zejda
December 23, 2021
Bad transition from SMS validation. Family members holding additional credit cards have to visit a branch together with the account holder to get the app paired with the account. What a waste of time and money, especially for people living apart. Further, it is a problem if the phone system gets reinstalled after a system problem or if phone gets replaced because of malfunction.
12 people found this review helpful
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Raiffeisenbank, a.s.
December 27, 2021
Thank you for your feedback. All these situations have their solution. Hope you will be happier soon. Have a nice day. Přemysl.
Vladimír Fuka
May 29, 2023
Horrible, horrible, HORRIBLE!!!! They cumbersome birth date choosing dialogue instead allowing just to simply enter it from the keyboard is just a tip of the iceberg. If you do not own a passport or a driving license, you are doomed, no online banking for you. And all that just because you tried to reinstall the huge banking app.
8 people found this review helpful
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Raiffeisenbank, a.s.
May 30, 2023
Hello Vladimir, thank you for the review. Information about reactivation of the application can be found here https://www.rb.cz/podpora/internetove-a-mobilni-bankovnictvi/reaktivace-mobilni-aplika, if you do not have the original device or a second identity document, you need to visit a branch for security reasons. Thank you for your understanding.
Asgard
May 16, 2023
Terrible experience. Just to have to download two apps to access one bank account seems a bit too much for me, but the countless errors I have encountered while trying to verify my identity left me out of options, but to verify myself at a branch in person, which annoys me the most. Simple messages as "Communication error" leaves you with no clue as to what's going wrong. Just let me access my money for Christ's sake!
17 people found this review helpful
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Raiffeisenbank, a.s.
May 17, 2023
Hello, Asgard, we are sorry if you have a problem with logging in, in this case please contact our client line 412 440 000 (from abroad +420 412 446 400) or chat in internet/mobile banking. Have a nice day. Petra

What’s new

Aktuální verze aplikace přináší další zabezpečení v procesu reaktivace RB klíče.

App support

Phone number
+420800900900
About the developer
Raiffeisenbank a.s.
rb_account@rb.cz
1716/2B Hvězdova 140 00 Praha Czechia
+420 734 525 827

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