Yunenty Menne
Easy app. Very good service. Product mostly cheaper and alot of discounts. Fast delivery. Cannot be better.
Siavash Ston
Getting a refund from them is a nightmare! Had atleast 5 different conversations with the so called "support", provided them with proof that the package was sent to them but they didnt even take the time to review the content of my message. Same answer evertime, not accepting any responsibility nor being helpful in anyways. Won't recommend them in anyway
5 people found this review helpful
Hello Siavash,
We are sorry that there were problems processing your request.
Thank you for taking the time to give us this feedback. Your feedback is actively incorporated into our improvements and we hope that to be able to count you among our satisfied customers soon.
Warm greetings
your flaconi team
Fjorel Sinanaj
I ordered 2 parfums and told them to leave the package at the basement like i always do with all my packages.Saturday i received an email that the packet was delivered, since i was at home i go immediately out and as funny as it is no packet to be found anywhere around the house.Spoke to them and they don't take any responsibility said its my fault bcs i choose a delivery spot.Worst experience ever paid 121€ for nothing didn't get any parfums and my money is gone, that's not how you do business.
1 person found this review helpful
Hello,
thank you for your feedback.
We are truly sorry about the circumstances. With a storage contract, you actively agree to accept liability in the event of a loss.
Best Regards, your flaconi Team