identity

identity.TM GmbH

About this app

With identity video you will be identified safely, quickly and free of charge from anywhere with a stable internet connection. To complete this procedure, you will only need a valid ID document. The identification process is carried out within a video chat session through a certified identity.tm staff member and takes only a few minutes.

Save time by replacing the conventional way of identifications with this powerful app. The identity Trust Management AG procedures fulfill strictest safety and privacy regulations of Germany and the European Union.

For more information please visit: https://www.identity.tm

Ratings and reviews

I tryed five times the video call and needed more than an hour for the validation process. One agent even hang up the phone call. The data had to be entered always completely new and from the beginning, even once the process has been completed. At the end nothing worked, no answers from the support and a hotline out of service. A really poor perfomance.

Horrible! They don't speak English and didn't put into consideration that international students / researchers in Germany may not be fluent in Deutsch within days of arrival. I called three times and after showing my passport they just hung up!!!! I just wasted €10 in buying the O2 simcard. It's not worth it!!! Horrible people. I would have opted for zero star rating if it was available.

The service provider is getting pretty good, the videocall for the identification started quickly, and the identification with my ID card went smoothly, a year ago I remember being in a que for like 30mins, but I guess in the personal experience, it may also depend on "for what kind of service you are registering yourself for". It probably also depends on your tech setup, if everything is connected well, you'll have a good time. If you got an old device with a bad camera quality it's tricky.

What’s new

Added support for 6-numbers TAN during video identification.