freenet Mobilfunk

freenet

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About this app

Your contracts. Your control.

Everything important, like bills, costs, and usage, always at a glance in one place. In the new freenet Service App – your mobile manager!

With intuitive functions and a clear design, the app makes managing your contracts incredibly easy.

What you can expect from the freenet Mobile App:

Bills & Contracts
• View all your bills quickly and easily.

• Get detailed insights into your data, call, and SMS history.

• Get key information about your mobile contracts.

Data & Usage
• Get an overview of your remaining data allowance.

• Option to add more data.

• View your current SMS and call minute usage.

• View usage directly on your home screen, thanks to the app widget.

Personal Data
• Quickly update personal information such as your address, bank details, or email address.

Other Services
• Comprehensive FAQs for quick answers.

• Shop finder to locate the nearest freenet shop for personal consultation.

• Online mailbox where all documents are available throughout the contract period.

• Request number porting.

• Manage all SIM card-related matters (activation, blocking, PUK, eSIM, and more).

Notes

• The freenet mobile app is exclusively for private customers with mobile contracts.

• To use the app, simply log in with the same credentials as on the website (freenet.de). If you don't yet have an online account, simply register directly in the app.

Enjoy the freenet mobile app – download it now!

Ratings and reviews

Extremely bad customer service. Extended the contract without my approval and refusing to cancel them as per original contract which gave 1 month notice period for the customer to terminate after 24 months. Hope Bundesnetzagentur Schlichtungsstelle can protect me from this scam. Please save yourself and do not buy this scam.

Probably the worst app I ever used. I have to log in twice every time I want to see my account, and I have to do it every single time. Sometimes I'm also logged out randomly at some point. Sometimes instead of seeing the page when I'm logged in, I get the login / register widget, and then the login widget is actually displaying the page. Gotta see it to believe it. But you can only be amazed by it until you change the tab or go to some options, because at that point you will be logged out again.

The app just gets worse over time. Just got kicked out of the app for some reason, and found out that my account got deleted for some reason, even though I STILL HAVE A CONTRACT WITH THEM. I had to register AGAIN, after creating the account all over again, I CANT USE THE APP ANYMORE CAUSE IT SAYS I DONT HAVE A CONTRACT, but somehow am still being billed regularly, THAT they never miss, but fail CONSTANTLY when it comes to providing any sort of reliable service.

What’s new

Dieses Update umfasst verschiedene Fehlerbehebungen und Verbesserungen, die für eine noch flüssigere und zuverlässigere Nutzung der App sorgen.

Danke für die Nutzung der freenet Mobilfunk App!