Miele Scout

Miele & Cie. KG

About this app

Whether you're at home or on the go – with the Miele Scout smartphone app just tell your robot vacuum cleaner where you want it to clean and when. The app offers convenient operating functions.

The Status Screen gives you all key information at a glance, e.g. which mode the Scout is currently in and when it will begin the next cleaning session. With just two clicks you can select a cleaning mode and start the robot vacuum cleaner straight away.

The timer function can be used to program the start time for cleaning. Up to 7 individual timers can be set, allowing cleaning to start at different times on weekdays than at weekends.

Furthermore the Scout navigates systematically through the rooms and generates a map of the area being cleaned. This enables you to track where the Scout is at any given time and find out which areas have already been cleaned.

With the Home Vision HD function*, you can check that everything is in order at home at any time while you are on the go. Using the front cameras, you can also monitor the activities of the robot vacuum cleaner in real time. The camera image is sent via live tracking to your mobile device securely and in encrypted form.

Important information for use
The pre-requisite for the use of this app is a Miele Scout robot vacuum cleaner.
* Depends on model

Ratings and reviews

I have started experienced issues with the app. My problems started 2 days ago. Since then every time when I have tried to log in the app has restarted by itself. I can't use it at all anymore.... It is really frustrating... on top of that after the last update it requires me to put password everytime when I am trying to log in. Something that I find very frustrating too.

RX3 user. This app is utterly useless, the app cannot stay connected to the device, either on the same wifi or using the cloud account. It is totally unbelievable that a corporation such as Miele cannot write a decent app or fix the hardware issues. I work in software, this stuff should be easy. Customer support shall feel my wrath. It's 5 months since this app was last updated, it's shocking that they've fixed nothing. Your words not mine "We are constantly striving to become “immer besser”.

Does not hold the map. After several trials I still could not vacuum the whole house without the robot throw an error and giving it lots of assistance. Does not connect with the robot reliably. I was expecting it would use the cameras to map the place and looks like it is only using for wall avoidance. I wish it was open sourced and the comms are well documented so people could try to improve it.

What's new

Many thanks for your feedback! We are constantly striving to become “immer besser” (forever better). Our update contains the following optimisations:
- Security Updates