Hermes Paket

Hermes Germany GmbH

About this app

With our free app, you always have all the services for sending and receiving parcels with Hermes at your fingertips.

TRACK CONSIGNMENTS
Stay informed at all times about the current shipment status and the expected delivery dates of your parcels.

TAX DELIVERY
If you are not at home: just let us know how you want us to deliver your parcels. Choose your preferred storage location, preferred parcel shop, preferred neighbor or preferred day directly in the app.

SHIP WITHOUT PRINTING
Create your parcel labels for shipping within Germany conveniently in our app and simply have the QR code scanned from your display when you drop them off at the ParcelShop. We print the shipping label for you.

CREATE PACKAGE NOTES QUICKLY AND EASILY
Easily determine the right package class and add addresses with just one click.

PAY CONVENIENTLY
Simply pay the shipping costs with PayPal - or in cash when you drop off the package.

FIND PARCEL SHOP
Discover all the ParcelShops in your area and find the one that suits you best.

MYHERMES ACCOUNT
Sync your shows across devices.

Ratings and reviews

It is the worst delivery company you can ever see. They didn't deliver my package saying address was ambigous, and three days later they asked me to correct my address, and package will be delivered 1-2 business day. Then after waiting for 4 days I find out that they started the process of returning it back to sender without telling anything. Their live agents are useless as well and leave the conversation whenever they want without solving anything. Never use this company for your deliveries!!!

My package has been delayed for weeks and Hermes has not taken any effective action to solve the problem. Even after requesting a delivery change and providing a new address, nothing has been updated and the package is still not delivered. The customer support response is slow and unhelpful, and I keep receiving the same automated messages without any real solution. Very disappointing experience. I expect faster handling and clearer communication from a delivery company.

Why you're the only app that doesn't have live tracking or at least timeframe at the day of the delivery!! Please get on with the times update the app with live tracking!!! It makes no sense to have to wait the whole day for a package that one has absolutely no clue when exactly is it getting delivered!!! Had to litterally take a whole day off cause of an expensive package that i needed to get personally had to wait litterally +8 hours front of the house till finally the delivery man arrived!!

What’s new

In der aktuellen Version der Hermes App haben wir Optimierungen vorgenommen und Fehler behoben, um die Stabilität und Leistung der App weiter zu verbessern. Zudem wurden die Sendungsdetails sowie die Buchung von Wunschservices nutzerfreundlicher gestaltet.

[x] Redesign Sendungsdetails
[x] Redesign Wunschservice Buchung
[x] Verbesserung der Stabilität
[x] Korrekturen (Bugfixes)