Hermes Paket

Hermes Germany GmbH

About this app

With our free app, you always have all the services for sending and receiving parcels with Hermes at your fingertips.

TRACK CONSIGNMENTS
Stay informed at all times about the current shipment status and the expected delivery dates of your parcels.

TAX DELIVERY
If you are not at home: just let us know how you want us to deliver your parcels. Choose your preferred storage location, preferred parcel shop, preferred neighbor or preferred day directly in the app.

SHIP WITHOUT PRINTING
Create your parcel labels for shipping within Germany conveniently in our app and simply have the QR code scanned from your display when you drop them off at the ParcelShop. We print the shipping label for you.

CREATE PACKAGE NOTES QUICKLY AND EASILY
Easily determine the right package class and add addresses with just one click.

PAY CONVENIENTLY
Simply pay the shipping costs with PayPal - or in cash when you drop off the package.

FIND PARCEL SHOP
Discover all the ParcelShops in your area and find the one that suits you best.

MYHERMES ACCOUNT
Sync your shows across devices.

Ratings and reviews

Scam and worthless delivery company. Terrible customer support. Your product never reaches you, they always say, the address is insufficient no matter how completely you provide it. Thinking of suing this awful company. I have suffered great losses for this wreck brand.

My package has been delayed for weeks and Hermes has not taken any effective action to solve the problem. Even after requesting a delivery change and providing a new address, nothing has been updated and the package is still not delivered. The customer support response is slow and unhelpful, and I keep receiving the same automated messages without any real solution. Very disappointing experience. I expect faster handling and clearer communication from a delivery company.

Why you're the only app that doesn't have live tracking or at least timeframe at the day of the delivery!! Please get on with the times update the app with live tracking!!! It makes no sense to have to wait the whole day for a package that one has absolutely no clue when exactly is it getting delivered!!! Had to litterally take a whole day off cause of an expensive package that i needed to get personally had to wait litterally +8 hours front of the house till finally the delivery man arrived!!