The app doesn't work. You can't connect to the server. I have a premium plus account. That's not professional! Why should I pay for something that I can't use.
Was a great app untill v3.01 which will not conect after so called bug fixes
They blame me for their clumsy system fault! Use the free service, don't pay if you not need to, I bought their 2 years service, some time ago, they keep bombard me with emails, so I log in to check my account, next thing I know they stop my service even I have 9 months to go, then I email them why, they said before I click to buy and did not pay? Even I have 9 months to go, they refuse to answer about my 9 months left and blame me for because I click to buy and did not pay? Now I'm forced to pay again to keep my service working! I've been supporting them since 2015 with their premium plus service, this is how they treat me.
Why can't I award ZERO-STARS? I completely agree with the 1-Star poster. Their VPN doesn't allow the purchaser to access Amazon Prime or Netflix. I realize that that is an on-going problem with many VPN providers, but Shellfire doesn't even care. They answered most of my original e-mails on the subject. Now, nothing. I suspect they have my e-mails sent directly to their spam. That being said, their Shellfire box has worked for me, most of the time. The problem is that right now, it works only with their VPN service which suXX.
Perfect support Had an issue with the app - couldn't connect. Told the support I needed urgent fix. They came through in hours and sorted it out. Now all works well. Thank you!
problem i give 5 star again if you fix the issue. when i use it in the second time its all black... i dont know the problem....
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