GoPass ®

GoPass App

About this app

A better way to pay and ride.

GoPass is the all-in-one travel tool that is like having a travel-sized tour guide at your side. GoPass is the easy way to buy transit passes for DART, Trinity Metro, Tulsa Transit, Star Transit, CitiBus, DCTA and CCRTA – right on your phone! GoPass is so easy to setup and use – you’ll never buy a paper ticket again!

Features include:
- Mobile ticketing which allows you to purchase passes and store them for up to 60 days.
- Real-time trip planning with step-by-step navigation.
- Digital GoPass Wallet allowing you to store multiple credit cards or utilize Apple Pay for convenient purchasing.
- Cash to mobile option allowing you to load cash to your GoPass Wallet at retail locations.
- Personalize the app by saving your favorite routes, stops and pass types.
- Ability to send feedback directly from the app.

Ratings and reviews

Having trouble getting routes to load. Also the busses pop up on the map for a split second then a glitch causes them to disappear. You can't track any bus. If that's how you want it then get rid of the map. It's been over 2 months since your last update. Update app still sucks stop lying about all these 5 star reviews. Love that that's the only reviews you address. How do you sleep at night know your app runs likeshhit

You can't book rides more than a half hour before you need it. You can't set a pickup time. You can't change your booking. You can't use an active ticket for rides on the app, you have to show the driver. You can't book connecting rides. All of these problems are on the schedule on demand service for the micro transit. These all need fixed to improve the rating.

They got rid of the interactive aspect of the trip planner which was a great tool. But now, it's just so vague and watered down. If you take an underground route you'll lose signal and the map freaks out. My Dallas Red Line turned into Blue and I had no way of knowing because half the signs are obstructed. Getting back was a complete nightmare because the app is so limited and the map is so poorly designed. It shouldn't freak out when users lose signal for a few seconds. So sad.

What's new

- Improvements to ondemand booking flow
- Small performance improvements