Crippled App :( The station lookup is a giant list and you have to scroll through every station in the entire country to find a station code. If you do know the code you want, you can't enter it manually. The map lookup has no search feature - enough said. When you finally enter the station codes you want, out only returns purchase/pricing info for business or first class. On the bright side, it would be nice to have a digital ticket vs paper ... if you can buy the one you want.
Great app Got to a station without a ticket office only to find the kiosk wasn't working. A bit panicked my wife suggested we try this app. Within 5 minutes had our tickets and our trip went as planned. Easy to use, and it's nice to know if the train you are waiting for is on time.,or if not, when it is actually expected.
Somewhat works It gets the basics done with a little help from the user. It is almost always out of sync showing previous trips, have to search upcoming trips each week to find current reservations. And my account status is hopelessly out it date. Just like everything else about Amtrak, it is functional but far from good.
Missing important features The app works well as long as you pay full fare and purchase your tickets via the app. However, there is no option to search Smart Fares or other specials while using the app and if you buy your tickets (while logged into your account) on the full website, the app does not sync to acknowledge your trip, including that there is no way to add the trip to the app once you look it up with your reservation number. It works as far as it goes but there is much that could be added to make it top notch.
Updated from last review. *Unable to view trips booked online - This is a huge problem *Account information (points, etc) show 0 *Old trips are sill in app, even a month after the trip *City picker is terrible *Date picker is clumsy Date selector would be more useful if it were a calendar view instead of this rolling date picker. Seems to have multiple issues with viewing and modifying trips that aren't booked on line.
At least I can log in now I just downloaded the app for the 3rd time. Last week I only got a graphic that was useless. Today an app was loaded on my cellphone and I was actually able to log in. If usability and easy access continues then I will give 5 stars.
• You can now purchase tickets in the app using the Amtrak National Student discount. It's available on the passenger information screen alongside other Amtrak discounts.
• The app now automatically identifies your credit card type during purchase.
The complete Indian Railways Train travel app for PNR Status,Train status & more