![](https://play-lh.googleusercontent.com/a-/ALV-UjVrawOG_vpzKQA2L5fZbIdfSqIoEb45th54Jqy-2Y5DEuEc5TctFw=s32)
Marlena Robinson
Fine to check status. Normally fine to book trips. Confusing when trying to apply coupons, like 12 hour upgrades, doesnt work. Too slow when booking tickets, sometimes times out and costs just more money in fares. The app works ok until the last 3 multi ride passes in a 10 ride reservation. The app refuses to book the tickets and erroneously reports all confirmations have been booked which results in the user being unable to reserve tickets. Very frustrating and stressful when trying to travel.
5 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXB_zfkAyU0NMxGAmzOUDiyYDpQqLjldowcXcyfALvrXcBJ1G_I=s32)
Freddy
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Does most of what you'd expect, but not well and with frequent bugs. The app just doesn't let me sign in to my guest rewards account. Tapping the "Account" tab or the "Sign In" button just makes it load for a second, then it goes back to the main page with no change. Similar bugs are pretty common, such that I often have to just give up on the app and go to the website. In general, though, it does allow you to buy tickets and find info for trips, with some fanangling.
27 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXn9pnr6H4aCo4nCRUccnr8UW21DuXHmweFKnIRRv3FRAB3BREubQ=s32)
Brian Gehrke
Not the most intuitive app for travel. They could do better. Not easy to modify trip, want to change departure station, couldn't do that easily. Wanted to cancel and book new ticket, couldn't figure that out. Amtrak should look at how Delta airlines does things. Points that never expire, same day changes, no change fees are great highlights on how to attract and keep customers. Train travel should be relaxing and flexible because it is slower than airlines but nearly the same cost.
9 people found this review helpful