du

EITC, du telecom UAE

About this app

Enjoy the easiest way to manage your accounts and services, with features customised just for you.

Get things done your way in just a few clicks on the du App:

- Check your consumption and balance
- Pay or recharge your line
- Pay or recharge for a friend
- Check for special offers
- Change your plan
- Purchase data and roaming add-ons
- Purchase our products
- Manage your accounts
- Get chat support
- Book an appointment to visit the nearest du store

We update our app regularly to always meet your needs so you can always get things done your way.

Enjoying our app? Rate us or write a review.

Ratings and reviews

Besides showing how much credit you have left, i find this app not useful at all. It always shows 0 minutes left and 0 MB of data left even when I actually do have minutes AND data. And I wish subscribing for bundles could be made less cumbersome. EDIT: Many years later and this app is still unbelievably bad. it keeps loading for some weird reason if you make the mistake of minimizing it to check something else. you guys need to do better with this app. Etisalat's app puts yours to shame.

Worst services and customer support. App always hanging out. Funniest thing you can't do cancelation of services online or their service centers, only by call center and only on same day of the contract ends . And worst is 30 min you have to connect on phone , and every time call agent says different things and ask to call again later. Terrible!!!

Poor experience with the du app I faced significant issues with du's service through the app regarding my line. The full mobile amount was charged despite having an installment contract, and after a lengthy follow-up, the line was eventually canceled. The app was not helpful in resolving the issue quickly, and the response was slow and ineffective. I hope the service improves and the procedures become easier in the future.

What’s new

We’ve made exciting changes to improve your experience:
● SIM replacement enhancements: An improved experience to swap your SIM to an e-SIM.
● Prepaid plan hub refresh: A clean new look to manage your SIM easily.
● Order tracking: Check your eShop order status directly in the support section.
● Home wireless setup guide: Step-by-step guide to install, select SIM, and run speed tests for your home wireless.
● Bug fixes

Update now for a smoother, smarter app experience