
Jakob
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Unreliable, slow, horrible. 1. Whenever I open the app once within couple weeks it says "sorry you have been logged out". 2. There's constantly an issue with the availability status, e.g. you connect the charging cable, everything is fine on the terminal, but in the app it says "charger unavailable". 3. Charging tags cost 10 EUR, when I literally hold the phone with NFC.
Hi and thank you for your feedback. We are sorry to hear about you encountering issues, could it be possible for you to contact our support by phone (020 81062497) or by creating a ticket and explain your issue in detail and come back and share your ticket number here? https://support.virta.global/hc/en-gb/requests/new

Pietu Pohjalainen
chargers are sometimes not working, and no intention to fix them. currently sitting next to the N/A device, which has been broken over 1 year.

Jyri Lehvä
It works (meaning I can eventually get the car charging at Suvilahti 150kW charger) but god damn... The app always throws 403 errors when I start charging. No idea what that means. You never know if it's going to work or not. The charger, car and app shows different statuses and are totally out of sync. I would switch to other app if there were other options. Hats off to Tesla since their chargers just works with no hassle
8 people found this review helpful
Hello Jyri, We apologise for any inconvenience caused. If you are experiencing issues, we recommend you to contact our support by sending an email to support@virta.global