L'Identité Numérique La Poste

La Poste

About this app

LA POSTE DIGITAL IDENTITY IS LIKE SHOWING YOUR ID WITH YOUR SMARTPHONE
- Prove your identity on hundreds of online services and free yourself from your multiple accounts and passwords to manage.
- Use FranceConnect with your La Poste Digital Identity and access online procedures requiring the certainty that it is you and only you behind the current procedure.
- Pick up your parcel at the Post Office by simply opening your La Poste Digital Identity application on your smartphone.
This simple, secure and free service saves you time and protects you on a daily basis.

HOW TO CREATE YOUR LA POSTE DIGITAL IDENTITY?
Are you an adult, have a valid French identity document and have a compatible smartphone? Download our application and follow the creation steps OR go to a post office to create your Digital Identity with a customer service representative.

WHERE TO USE THE LA POSTE DIGITAL IDENTITY?
You can use your La Poste Digital Identity to access more than 1,400 public and private services online via the FranceConnect portal: public services, energy suppliers, banks, mutual insurance companies, postal services, and many others.

HOW TO USE THE LA POSTE DIGITAL IDENTITY?
Each time you go to a site offering to connect with La Poste Digital Identity:
1 - Click on the La Poste Digital Identity button;
2 - Enter your identifiers;
3 - Confirm that it is you who is connecting by validating the connection request on the Digital Identity application.
La Poste Digital Identity is based on the unique combination of your username, your mobile application and your secret code. This strong authentication procedure makes it possible to guarantee your access by ensuring that it is indeed you who are at the origin of the connection request. With La Poste, Digital Identity is simpler, safer and more practical.

BE VIGILANT, NEVER COMMUNICATE YOUR SECRET CODE OR NEVER ACTIVATE YOUR DIGITAL IDENTITY IF SOMEONE ASK YOU FOR IT FACE TO FACE, BY PHONE OR BY EMAIL.
- La Poste does not canvass to encourage the creation of a Digital Identity or to offer support for the creation of a Digital Identity.
- La Poste will never ask you for the confidential code of your Digital Identity. Never entrust your confidential code to a stranger, your Digital Identity is personal.

Ratings and reviews

Error code on every screen for no apparent reason. If you re-enter your information despite the "errors", eventually, after 20+ tries it'll work. I lost my mind trying to create an account. I'll never be the same person I was before having the misfortune of downloading this app.

They referred me to a technical team and i never got an answer from them. i have been using the app for sometime all more or less ok on my uk mobile even roaming in china. but since the update all the time i get temps ecoule. 70 sec. my time is set to automatic and instantly get the message to enter my code. But with this update they have now made it soooo secureeee you can not connect anymore with a vpn...... well done now practically useless on the go on a mobile device

Like many others I'm having issues- I was able to create an account on the app but when I try to connect, I receive a message that's asking me to connect to the app which I click on Continue and then I get a blank page, merci de bien vouloir nous aider ! il semblerait que nous soyons nombreux à avoir ce problème, merci !

What’s new

Cette nouvelle version de L'Identité Numérique vous apportera une meilleure expérience utilisateur tout en continuant de renforcer la sécurité de son parcours.