La Poste - Services Postaux

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19.6K reviews
Content rating
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About this app

The La Poste application for individuals for quick and easy use:

• Fluid ergonomics and design and quick access to your services: access to the Shop, Customer Area, Tracking, Colissimo postage, activation of your Mobile Registered Letters, etc.

• A home page that allows you to find your postal news: your recorded follow-ups, your current baskets, your valid Colissimo labels, etc.

• But also: global customization of the app, animations, illustrations, etc.


Manage your mail and parcel shipments by following the good reception at the recipient directly from your smartphone, wherever you are! All you need to do is be logged in or enter or scan your tracking number. Nothing's easier !

Do not hesitate to activate your notifications to be informed of the status of your shipments at the key stages of its journey.

Your current shipment tracking available from the home page. Once registered, no need to re-enter the number!

Fedex, UPS, DHL, TNT, GLS… also follow the shipments handled by one of the 1,036 carriers listed on the La Poste application! Fill in or scan your tracking number, the La Poste application will identify the carrier and provide you with the information relating to your shipment.


Prepare and print a Colissimo label, track your parcels, change the date or address of delivery of your parcel before midnight, find answers to your questions about tracking your parcels: nothing could be simpler from the application! Thanks to Colissimo online, the postage of your parcels is possible without having to travel, from your home or your office.


The La Poste application is also an online store that allows you to buy our postage solutions from your mobile Marianne stamps, prepaid envelopes, and tracking stickers individually, in batches or in booklets

You manage your orders wherever you are.


Thanks to the localization available on your smartphone, the application allows you to locate the post offices around you in order to optimize your travels and manage your shipments quickly.

Easily organize your withdrawals with the collection points closest to your home to receive your parcels (Colissimo and Chronopost) and access their information (contact details, addresses, schedules, contacts, location).

Locate the drop-off points so that you can send your parcels anywhere in France, even when traveling.


Did you receive a notice of passage in your absence? You can, from the La Poste application, request a new delivery to the same address, at a post office or at a collection point.


What is the Mobile Registered Letter? It is an "all-in-one" registered letter already stamped, without handwritten bundles and directly connected to your smartphone to facilitate your sending of sensitive mail.

So you gain in speed, by depositing your registered letter directly at the post office without going to the counter.


Are you moving but you don't know if your sofa will fit in your new living room? Do you want to send a gift to a loved one but are unsure about the format of the package to use?

Measure all surfaces and objects with our free augmented reality measuring tool!

#YouSimplifyLife, download the app!
Updated on
Jan 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

18.9K reviews
Meagan McCarron
January 14, 2022
The option for activer un recommandé doesn't work when you type or when you scan the bar code. The error message tells you that you're supposed to reformat it to include the spaces but the text field only always 13 characters meaning you can't add the spaces or you can't type the full number. I can't seem to get the option for this on the website to work either. Very disappointing.
10 people found this review helpful
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La Poste
January 17, 2022
Bonjour, vous nous faites part d'un incident sur une lettre recommandée mobile. Afin de traiter au mieux votre demande nous vous invitons à renseigner vos informations sur le formulaire d’aide en ligne dédié : L'équipe Mobile La Poste
Elizabeth A.
February 7, 2024
Useless app, to say the least. Not only their website doesn't work, but this app is filled with bugs and problems. I spent over an hour trying to buy a shipping label and every time the app lags and I have to start all over again. Fix your damn app and website. Hire better people.
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La Poste
February 8, 2024
Bonjour, je vous remercie d'avoir pris le temps de partager votre expérience. L'Équipe Mobile La Poste
K Roy
October 5, 2023
It's horrible. There isn't any option to change language or I can't find because I don't understand French (same on your website). I'm waiting for a package from France and the app provide details about it but I don't understand. Why don't you care about foreign buyers and expats in France? Edit: This is what I'm talking about. You don't use English in your response neither. Why would I give you a better rate?
24 people found this review helpful
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La Poste
September 25, 2023
Bonjour, je vous remercie pour votre commentaire. Je prends note de votre suggestion et la transmets Immédiatement à nos équipes. En ce qui concerne votre colis, je vous invite à contacter le service dédié L'Equipe Mobile La Poste

What's new

La Poste Supporteur officiel des Jeux olympiques et paralympiques Paris 2024.
Découvrez la Collection de timbres et produits postaux Paris 2024 dans la Boutique.

Cette nouvelle version contient également des améliorations de stabilités.