MGEN Mutuelle Espace Personnel

11.5K reviews
Content rating
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About this app

Consult your health and provident insurance reimbursements, download your statements of benefits and your certificates of entitlement, send a message to your adviser, ... With the MGEN application, manage your health coverage on a daily basis and access the essential features of your Personal Space. Before downloading it, check if the application appears on the back of your membership card.
We have planned everything to simplify your life and especially your health!

- I quickly find my reimbursements for health, providence and those of my child beneficiaries
- I am alerted in real time of a new refund thanks to notifications
- I download my benefit statements
- I quickly send my reimbursement requests, my quote analysis requests or I carry out a reimbursement simulation

My profile
- I download my rights certificate and/or my membership card
- I check my contact details, address, telephone, e-mail, bank details, marital status, professional situation... and modify them if necessary
- As an MGEN social security insured, I carry out certain social security procedures online: Follow-up of the creation of my Vitale card, declaration of the loss, theft or malfunction of my Vitale card, visualization of the name of my attending physician, order of my EHIC, declaration of loss or theft of my EHIC, or consultation of my Noémie link
- I find the essential information of my health offer

- I have one-click access to prevention events organized in my region

- I create my vaccination record and I find in the blink of an eye the vaccines and screening appointments not to be missed
- I easily save my vaccinations and screenings already carried out and I subscribe to notifications in order to plan my next appointments
- I can download my flu and MtDents vouchers

- I access my MESSAGE and find my exchanges with my adviser. I am also the processing of my online procedures and my complaints.
- I geolocate my MGEN section, I access practical information and I make an appointment with an advisor
- I have a question ? I access the most frequent answers

I consult a general practitioner or specialist remotely 7 days a week, 24 hours a day with the MesDocteurs teleconsultation service. These teleconsultations are fully supported by MGEN, you have nothing to pay.
- I can easily find the contact details of a healthcare professional: general practitioners, specialists, nurses, dentists, physiotherapists, or MGEN healthcare establishments, etc.
- I find an OPTICIAN, a HEARING PROSTHETIST or an OSTEOPATHY KALIXIA and I benefit from the best rates
- I save my healthcare professionals as favorites

- I dialogue with the ÔJI bot which answers my questions about the levels of my health coverage
- I prepare for exams with the Coach: I plan my reviews and exams. But I also take time to relax. An entire program ! Permission will be requested to add and sync Coach Exam events to your phone's calendar
- A question ? A galley ? We make it our business. Your ÔJI service packs are accessible 24/7
- Prevention bonus: I take a picture of my invoice to be reimbursed

In order to improve our services, please take a few minutes to evaluate the application, send us your suggestions...
If you like the application and if you want changes, let us know too.

Your personal space is easily accessible with the same username and password as those you use on
No space yet? You can create your account in minutes.
Updated on
Feb 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

11.1K reviews
Monique Himmer
June 11, 2020
It does not work for me. I cannot sign in. I have tried everything, nothing works. I cannot access my Espace Personnel. It tells me that my personal information is unknown. Today, 4/21/2020, I have reinstalled the app supposedly with updates. I still cannot get access .Quel est le problème de ce serveur auquel on n'a jamais accès? A quoi ça sert de payer tous les mois alors que les problèmes récurrents ne sont jamais fixés?
7 people found this review helpful
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A Google user
August 8, 2019
can't download when I click on download, it just opens it (in the app) (talking about pdf thing)
6 people found this review helpful
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Groupe MGEN
August 8, 2019
Bonjour, Apparemment, l'application s'ouvre car vous l'avez déjà téléchargée. Vous pouvez vous connecter avec les identifiants MGEN Espace personnel habituels ou si vous n'avez pas encore d'espace personnel, créez-le. N'hésitez pas à revenir vers nous si besoin. Cordialement,
Michal Parusinski
September 29, 2022
Incredibly slow, and hard to navigate
3 people found this review helpful
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Groupe MGEN
October 3, 2022
Bonjour, nous sommes désolés pour la gêne occasionnée. Une nouvelle version de l'application sera disponible très prochainement, elle apporte quelques corrections de bugs. N'hésitez pas à changer votre note si votre avis à changé. Bien cordialement

What's new

Cette mise à jour corrige quelques bugs et propose des optimisations de parcours.
N’hésitez pas à nous faire part de vos remarques qui nous aident à améliorer l’application.