
Chaney Seay
This app worked perfectly for me to begin with. Upon getting an exposure alert, I was able to view the details and severity with a simple touch. However, within the last two weeks, I noticed when I received an alert, I am unable to see the details. I am shown when it occurred, but the drop down bar showing the Transmission Risk and total time exposed is no longer available. I've tried all I can think to fix the issue, but at this point, I can no longer rely on it for accurate exposure alerts.
143 people found this review helpful
The University of Arizona
July 8, 2022
Thank you for your feedback, the issue has since been fixed. If you experience any future issues, please contact our Support Team by submitting a ticket. https://help.wehealth.org/hc/en-us/requests/new

Narley BPk
Annoying! It pops up way too often [for me] with "Checking for exposure"... [I spend most my time at home] and if I turn off my Bluetooth setting on my device - a notification pops up & won't stop notifying me that my Bluetooth is off.... until I turn the Bluetooth back on! I don't want/need my Bluetooth on ALL THE TIME!! Especially, when I'm at home!
40 people found this review helpful
The University of Arizona
July 22, 2022
We understand how annoying that must be. We're working on a solution to improve the notification system experience. We hope you'll re-consider the rating once we fix the issue. Thanks.

Wayno Guerrini
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I tested positive for Covid-19. Trying to report it. And it goes no further then the opening screen. No way to report anything. Useless garbage app. Removing / reinstalling is a waste of effort. Samsung S21 Ultra running Android 13 on AT&T.
2 people found this review helpful
The University of Arizona
April 12, 2023
Thanks for sharing your experience. There's a known intermittent issue affecting some Samsung devices. Can you please contact us at help@wehealth.org so the engineering team can help with the fix?