There glitches when submitting certain requests. Error messages pop up saying "network issue, resubmit or exit screen" When u resubmit, the message pops up again. My network connectivity is fine so it's not my phone. I had a similar situation couple of weeks ago and the message popped up. I exited the screen but the message went through. Please fix the bugs with this app.
Suggestion... How about, adding a section on how to read & understand Street parking signs. Those darn signs are so damn confusing! (What's the difference between: Stopping, Standing & Parking??)
Delay in responding is unacceptable For noise complaints this is just crap by the time cops show up 2 to sometimes 48 hrs later of course their not going to witness the issue. Unbelievable, must a joke.
Better than calling 311 Easy to use and send in requests... Saves about 25 minutes from a 311 call. Would be great if this was a more inclusive one stop city center, using ideas from other city 311 apps to improve transparency and contact with city government. Would be a 5 if was more comprehensive, but definitely a sturdy 4 how it stands now
Complaining option is not working When you want to make a complain and you ready to submit it, letter checker comes up and even if you enter letters correctly it gives you a message that you entered it incorrectly. I tried 20 times and gave up.
This app has so many bugs The verification graphic part does not work
• A new field has been added to the Heat and Hot Water form. You can now provide HPD with information on the time of day you experience the issue.
• Learn more about heat and hot water requirements using our new help feature on the Heat and Hot water form.