NYC311

City of New York

About this app

The NYC311 App is your on-the-go, one-stop shop for New York City government services.

Download the app to:

· Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.

· Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.

· Track Service Requests. See the latest status of your requests all in one place.

· Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.

Ratings and reviews

Hello, I’d like to leave feedback regarding a feature that used to be available in the past. The app previously had an option to add "ALTERNATE PARKING" to the mobile or Google calendar, which was very helpful. I’d like to request that this feature be brought back. Thank you for your time.

Noise complaint GPS location was imprecise. House number was 9 off. The app does not allow you to manually enter or correct the address. When I realized the service address was wrong I deleted the request but I received an email saying that the police completed the request. Was a visit made to the wrong address? The app is convenient and great. Kudos to New York City government.

Used to be a one-stop shop for reporting issues. Now it seems half the issues are simply links to other agencies (DOT for potholes, ConEd for steam from a pothole). Tech has developed enough APIs, it should be easy to integrate these issues into the app itself. After an app update (not an upgrade) on Dec 19, 2022, fewer integrated report issue problems.

What’s new

What’s new:
• Improved user experience and app optimization.