NYC 311

City of New York

About this app

311 is New York City's one-stop shop for all government information and non-emergency services. Get the 311 app for your Android phone to get help with the following:

- Noise
- Hot Water
- Rat conditions
- Lost property in taxis
- Illegal parking
- Parking meters
- Blocked driveways
- Abandoned vehicles
- Street potholes
- Street signs
- Traffic light
- Street light
- Broken Sidewalks
- Fire Hydrant
- Damaged Tree
- Street tree plantings
- Beaches, gyms, parks and pools
- Illegal Dumping
- Building graffiti
- Food establishments
- Homeless assistance
- Taxi Driver Complaints

Ratings and reviews

Frustration. No way to note an address. I've used the desktop app for years. Calling is too slow. Tried using it again today. Still useless. Why it has a 4.3 rating i don't know. 2022-1008 new problem. Claims network failure after I answer all questions. Waste of my time. Also doesn't provide address. That should have been my cue that it had a problem. 2023-0505 just installed Open Camera. This app still goes to original camera. Should ask.

Used to be a one-stop shop for reporting issues. Now it seems half the issues are simply links to other agencies (DOT for potholes, ConEd for steam from a pothole). Tech has developed enough APIs, it should be easy to integrate these issues into the app itself. After an app update (not an upgrade) on Dec 19, 2022, fewer integrated report issue problems.

Very useful. I wish it would show parking rules for today and tomorrow.

What's new

What’s new in this build:
• Bug fixes and optimization