The app designer needs to learn a few things about New York City. Not every request has an address. If an abandoned car is parked under the bridge, how would you put in a service request for that? If the motive is to keep NYC clean and operating, more thought needs to be put in on all the little aspects to help citizens be the eyes and ears of the agencies involved. That means fewer taps and more automated location gathering as soon as a citizen is ready to put in a request.
14 people found this review helpful
- Flag inappropriate
- Show review history
I just tried to enter a no hot water complaint specific to a residential facility's mens room shower; when I tried to enter correct location data, the GPS prompt moved further down the street the other way! Data fields are deliberately vague, & without option to refine a request! There's no excuse in the greater good's sakes for this kind of ineptitude in coding an app! Most pulldowns from a given prompt get nowhere, and logically disable detail entry that would have a plaintiff seeing action.
27 people found this review helpful
I have been trying to report a pothole on my block. I took a picture of it and tried to submit the request and I keep getting an error message. So, of course I cannot submit the request. Typical NYC agency, nothing ever works, the IT people are absolutely terrible.
3 people found this review helpful