NYC311

City of New York

About this app

The NYC311 App is your on-the-go, one-stop shop for New York City government services.

Download the app to:

· Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.

· Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.

· Track Service Requests. See the latest status of your requests all in one place.

· Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.

Ratings and reviews

App does not allow u 2 correct their GPS errors on blocked driveway. Your complaint will have the wrong address guaranteed. I tried for abt 15 minutes, first to correct the address that populated incorrectly in the app, then to train the GPS to the correct location (backing up or going forward). Neither effort worked. I had to end up calling instead.

I just tried to enter a no hot water complaint specific to a residential facility's mens room shower; when I tried to enter correct location data, the GPS prompt moved further down the street the other way! Data fields are deliberately vague, & without option to refine a request! There's no excuse in the greater good's sakes for this kind of ineptitude in coding an app! Most pulldowns from a given prompt get nowhere, and logically disable detail entry that would have a plaintiff seeing action.

This app would be much better if there were more addresses added to it. I live in the Bronx in an area near Manhattan College and the college kids are very Rowdy out in the streets. We are constantly calling the police to come and chase them away but this app has none of the addresses in the area for us to type in. We have to physically call 311 or the local police station directly. Please update this app!

What’s new

What’s new:
• AI Smart Select: Now you can just snap a photo of a problem, and AI can suggest a relevant service request form.