A Google user
- Flag inappropriate
- Show review history
The problem is not the app, it's the drivers who don't know how to use it. I selected to pay with my credit card, got into a taxi, tha app was still showing that my driver was waiting, and when I arrived, the driver informed that the option to pay with credit card wasn't available (and he didn't had POS). This is the common senario. There was this one time that the driver used the app correctly, marked that my ride had started and I paid with my card, but in most cases, I can't pay with the app
18 people found this review helpful
Taxiplon
September 11, 2019
Σας ευχαριστούμε πολύ για την αξιολόγηση σας. Στο τέλος της διαδρομής η εφαρμογή σας δίνει την δυνατότητα να αξιολογήσετε τον οδηγό από 5 έως 1 αστέρια. Η πληρωμή με κάρτα θα πρέπει να είναι πάντα διαθέσιμη και να μπορείτε να την ολοκληρώσετε εφόσον έχετε δίκτυο στο κινητό σας. Κάθε άλλη απάντηση που λαμβάνετε δεν αντιστοιχεί στην πραγματικότητα.
Marcus Wagner
- Flag inappropriate
- Show review history
Be very careful about prices on the app. They are not true outside of Athens. The app told me 11-13 € and I had to pay 35€!! The reservation didn't work for me either. So, why would you bother about another taxi app which doesn't work properly if there are alternatives in large cities.
4 people found this review helpful
Hello,
Your problem needs detailed examination. Please report it to our technical support team at info@taxiplon.gr. We are always looking to help our users.