
El La
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My previous review got deleted. The app frequently logs me out on its own. I didn't remember my credentials so I clicked "forgot my username".Even though I enter all the information correctly the app says the procedure can't be completed, call 13830. So they are forcing you to get charged by calling their 5-digit customer support number, because of their own fault. Their app is buggy, doesn't work right and on top of that they force you to get charged unnecessarily - even though it's their fault
20 people found this review helpful

Georgios Drosinos
It would be a nice feature to have the panic button on the login page. There were a lot of times I ran out of credits and having no internet access in order to top up. Last night I faced the same problem I had to find a free access wifi at the middle of the night which is not always an option. I believe this feature will be very convinient for a lot of users. A more general solution could be to not require internet data at all in order to use cu app, which makes more sense to me.
71 people found this review helpful
Vodafone.Greece
April 29, 2022
Hi,
We will forward your feedback to our developers. Thank you for taking out the time to send us your suggestions!

Goda Povilaityte
Topped up 16€, didn't get the 6GB shake and couldn't even purchase a package for some data because they don't show up. Tried it on the website, same issue.
Vodafone.Greece
March 10, 2026
Ηello. We’re very sorry for your dissatisfaction. Could you please write to us in more detail about the issues you’re experiencing at vodafonecu.greece@gmail.com or via our live chat here: https://www.vodafonecu.gr/cuapp/tobi for immediate assistance. We remain at your disposal!