Livi – See a GP by video

Livi lets you see a GP by video, including same-day prescriptions, referrals and more – when and where it suits you.

Get an appointment within minutes or book up to 7 days ahead – all from the comfort of your home.

OUR GPs ARE HERE FOR YOU

- See a GP in minutes, even outside of practice opening hours
- Have your appointment anywhere in the world
- Get expert medical advice
- Get same-day prescriptions sent to your local pharmacy
- Get a specialist referral
- Renew a prescription
- Let your child see a GP from home

Livi provides high-quality care to anyone, whether you connect with your local NHS healthcare provider or use our pay-as-you-go service. Just register in minutes and see how it can work for you.

TRUSTED BY PATIENTS

We’ve seen over 2,000,000 patients by video, and we’re rated 4.9/5 for a reason (or many). Here’s what patients have to say...

“Livi is so easy and safe to use. Doctors are kind and understanding.”
“Talked with a doctor within 5 minutes of asking. Brilliant!”
“Lovely doctor. Very engaging with my 5-year-old. Great service. Thank you!”
“I love this service. So important at the best of times and all the more when the NHS frontline is so overburdened.”
“What would usually take days was sorted within minutes – and on a Sunday afternoon!”
“Felt as though I was in the surgery across from my doctor – but in the comfort of home.”

WE TREAT A WIDE RANGE OF SYMPTOMS

Just like a GP you’d usually see, our digital GPs are happy to offer medical advice for most conditions – although some may require a physical examination. As well as long-term health conditions, some of the common symptoms we treat are skin conditions and rashes, inflammation, allergies, digestive problems, women’s health concerns and mild to moderate mental health problems.

HOW DOES LIVI WORK?

Simply download the app, enter your details and we'll let you know what services you’re eligible for.

Wait a few minutes to see a GP or book for a time that suits you. The GP will call you within the app to start your appointment.

The GP can then offer personalised medical advice, prescriptions delivered to a pharmacy near you, and a referral to a specialist if necessary.

A LIFELINE FOR PARENTS

If you’re a busy parent, Livi can be a huge help. Add your child through the app and get medical advice in minutes when they’re ill – without leaving home. You can use Livi for children aged between 2 and 15 years old, just login to your profile, tap ‘My children’ and follow the steps.

YOU’RE IN SAFE HANDS

GPs working in the Livi service are all experienced, GMC-registered GPs who have undergone training in the latest video consultation techniques.