LIVI – See a GP by Video

Life’s complicated enough. So we make seeing a doctor simple.

With LIVI you can see a GP by video in minutes – from wherever you are. Our registered GPs provide in-depth medical advice, as well as prescriptions and referrals to further care. You can have prescriptions delivered to your door the next day – or pick them up from a local pharmacy the same day.

Wave goodbye to waiting rooms
Can’t get to the doctor’s? Can’t even get through to the surgery?! Try LIVI. Our GPs are available in minutes, not hours or days. You can see them from wherever you are, at a time that suits you. We have appointments on early mornings, evenings and weekends.

Who can use livi?
You. Your family. Anyone. The service is open to everyone, across the UK. Just download the app and sign up. In some areas we also offer a free NHS service in partnership with local NHS GP practices. Check in the app to see if we’re in your area yet.

Key features
– See a GP by video – with appointments available in minutes.
– Get medical advice, prescriptions or referrals.
– Prescriptions delivered to a pharmacy near you on the same day – or to your home or office the next day.
– Open Monday to Friday, 7am–10pm and Saturday and Sunday, 9am–5pm.
– Secure 15-minute video appointments on your mobile or tablet.
– Book for yourself or for children aged between 2–16 years old

Tried, tested and trusted
We’ve seen over half a million patients by video. That’s a lot of happy patients. Here’s what some of them had to say:

“Lovely doctor and great idea instead of going to the surgery.”

“Very helpful advice. Friendly and attentive GP. Quick service. Overall very impressed.”

“I had a long and helpful video consultation within 30 minutes.”

Symptoms treated include:
– Acne
– Allergies
– Anxiety and depression
– Asthma
– Colds and coughs
– Cold sores
– Constipation
– Diarrhoea or vomiting
– Dry skin
– Eye inflammation
– Fever
– Flu-like symptoms
– Hair loss
– Headache
– Indigestion and heartburn
– Insect bites
– Insomnia or difficulty sleeping
– Nail problems
– Sinus problems
– Skin rashes and eczema
– Sore throat
– Stomach pain
– Urinary tract infection
– Other health queries

LIVI GPs are happy to discuss any condition, although some conditions that require a physical examination may not be suitable for video consultation. If your symptoms require a physical examination, referral or urgent care, the GP can refer you to further services.

In case of emergency, always call 999.

You’re in safe hands with livi
GPs working in the LIVI service are all experienced, GMC-registered NHS GPs who have undergone training in the latest video consultation techniques. LIVI is a healthcare provider regulated by Care Quality Commission (CQC) and has had over 600,000 video appointments with patients across Europe.

Find out more about us at
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What’s New

This update makes the patient experience even better through a number of small improvements.
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Additional information

11 December 2019
Current Version
Requires Android
6.0 and up
Content Rating
Interactive Elements
Users interact, Shares location, In-app purchases
Offered By
KRY International
KRY International AB Regeringsgatan 54 111 56 Stockholm
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