M1 Prepaid

3.0
1.37K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Our new M1 Prepaid App lets you manage your M Card account conveniently, on the go. Choose from the following 5 languages: English, Mandarin, Bahasa, Tamil and Bengali. Managing your M Card account has never been easier!

Use the app to:
· Check main balance, card expiry and data usage information
· Top up M Card,
· Purchase data, roaming packs, extend validity and more
· Manage network settings
· Receive latest promotions in your inbox
Updated on
Jun 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
1.34K reviews
Shu Wen Yang
May 12, 2024
Agree with the other user that there is too much blank space and can't view everything at once glance. Furthermore, the promo balance that has been around for years suddenly got eliminated and there goes my hundreds of GB of data etc as all of a sudden the balance can't be rolled over anymore. In addition, I have free incoming call yet my main balance keeps getting deducted. Contacted customer service but it has been weeks and there's no update yet. These few days i keep getting logged out
11 people found this review helpful
Did you find this helpful?
M1 Limited
May 12, 2024
Hi Shu Wen Yang, we are sorry to hear that. We would like to look into this. Please engage with us https://www.m1.com.sg/ and type “Chat with Agent” in the orange bubble (Available daily from 9am to 9pm) so we can get more details. Thank you. – Sam
Christine Onofre
May 26, 2024
M1 always does this recently. I'll top up my data around a few days before the last top up date expires, but when the previous data expiry date came, the new data that i bought just vanished. My main balance $ has also been deducted due to it. Ill have to wait for a few days for the main balance and the data i bought to come back to my account which is quite tedious and unnecessary. I have seen previous reviews and many people have came across the same issue. M1 please fix this issue soon!
2 people found this review helpful
Did you find this helpful?
Joyce Lim
June 9, 2024
Lately unable to get updated data balance. My data balance has been stuck at 9.25gb expiring 6/6/2023! Despite purchasing new data packs and still able to continue using my data, the number doesn't move! Any help from m1 please? Mindy not helpful, and phone support also no one picking up!
1 person found this review helpful
Did you find this helpful?
M1 Limited
June 10, 2024
Thanks for reaching out, Joyce Lim! We're sorry to hear this. For prepaid concerns, please contact our Prepaid Hotline at 1693 from 9am to 9pm daily. - Sam

What's new

App improvement and bug fixes