
Leslie Mok
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Update: Thanks for your assistance! The app is working now. The application from the Play Store seems to have a technical issue. Since yesterday, the app has been unable to open and always gets stuck on the M1 page. Please help to resolve this issue. Note: I have already re-downloaded the app from the Play Store, but I am still unable to access it. 🙃
That’s wonderful to hear, Leslie Mok! 🌟😊 Thank you for letting us know. Have a lovely day ahead! 🌈✨ – Sam

tan lg
Never sign up for M1 Maxx; it's a deceptive tactic. They use M1 for advertising, then M1 takes no responsibility whatsoever. Worse still, you can't port in, and when you call customer service, their attitude is extremely unfriendly. Even worse, they won't help you solve the problem; they'll simply tell you you can only use a new phone number.
1 person found this review helpful
Hi tan lg, we’re really sorry to hear about your experience. To better understand and resolve your situation as quickly as possible, we recommend contacting our Maxx Hotline at 1693, where our specialised team can assist you with immediate support. We hope to have the opportunity to make this right. - Sam