
Trifon Statkov
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Extremely poor app. I can't count the number of times in which I have needed to enter fast the dynamic password and I couldn't because of not being able to login at all. Then after probably 200+ successful logins in the space of 3 years all of a sudden my account was locked due to incorrect PIN after OBVIOUSLY entering a valid PIN (same one I used 200 times before). And again, the app did that to me in a moment in which I had to make paymentUnreliable at best. I would give it 0 stars if I could.
2 people found this review helpful
UniCredit Bulbank AD
November 14, 2023
Здравейте Трифон, извиняваме се за причиненото неудобство. Свържете се с нас на тел. 359 2 933 7257 и ще ви съдействаме за активиране на приложението.

Vyara D
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UPDATE - IT IS WORKING FINE NOW! The app hasn't been working properly for around 5 days now. It keeps saying it can't connect and I should check my phone settings, which are perfectly correct and I checked multiple times. Even after reinstalling the app I have the same problem. What is this issue and when will it be fixed? I have tried to connect with IT support/customer support for help, but still keep getting just an automatic email.
2 people found this review helpful
UniCredit Bulbank AD
September 29, 2023
Hello Vyara, we are sorry for the negative experience you had! Currently the online and mobile banking are available. You can contact us on number 02 9337 333 if any support is needed.

bai biserr
worst app you can use. the 3d password never works and almost always gets you In a loop. you go get it and when you go back to the secure payment page it sends you a new one so you end up repeating the same process again. you need either 2 phones a PC and a phone or a friend to help you do it. stay away from this terribly designed app if possible
5 people found this review helpful