hendra p. winarto
bad experience using this app... keyboard won't show up during cc input, and if u put filter an have list... everytime u into one of the list.. u WILL always comeback to the top of the list... very2 annoying. in the list u won't put on wishlist or even know if it's available or not. u just need to know inside the detail and comeback to THE VERY FIRST list. beuh.. so exhausted... Can't u pay someone to fix it? gettin worse
1 person found this review helpful
Dear Hendra, thank you for your review and we apologize for any inconvenience caused. We have updated the app. If you are still experiencing issues, please contact us at contact.indonesia@decathlon.com or +628170771721 (Whatsapp) so that we can assist you further. Have a nice day!
Raven Winguard
Very convenient to browse and check products on the go. I use it to put products into my cart, but I still prefer checking out through computer. I have been buying my fitness equipment for home workout during the current Covid-19 pandemic from Decathlon. So far I am very satisfied with their customer service. Their customer service phone however, is unreachable but they can call you if there are issues with your orders.
7 people found this review helpful
Asqa Daulia
Just for app improvement: please consider to stay on the latest product list page soon after a user hits "back" button from product details page. That way, user doesn't have to scroll down too much from the beginning of product list page. It's less comfortable for user experience.