
A Google user
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Terrible interface and not responsive. The app lags when I try to return to the schedule screen after booking a class, and exiting/restarting is faster. I can't turn off email notifications. The way the schedule page is designed is really confusing! Not only does it lag when I try to scroll through dates, it's not clear what date I'm reviewing. It's shocking how bad the UX is. The delayed response when I cancel or book a class has caused me to accidentally book/cancel classes. Very disappointed!
2 people found this review helpful

Sah Hill
The UI is extremely buggy. Here are some of the issues: 1) text & content disappears when you scroll down 2) when trying to change studios, the options vanish if you don't choose them fast enough 3) when on the timetable page, it just auto-selects something if you've reached the end of page instead of giving an indication (rubber banding would help here). It has potential but currently it's a frustrating mess & I hate using it.
9 people found this review helpful
Hi Sah - Apologies for the trouble here. Could you please reach out to us on mobilefeedback@glofox.com with further information on the issue you're experiencing to allow us to troubleshoot? Any information on the device you are using, the steps you're taking on the app and any relevant screenshots of the error would be greatly appreciated.

A Google user
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The new update is terrible, not user friendly and no easy way to g back to the calendar page to book another class if you don't want to add your class to your calendar. Having to search for my gym and log in every time is a complete drag. Can't see my previous memberships any more...I could name several more terrible changes. I'd recommend going back to the drawing board. "if it's not broken don't fix it" Over engineering and changes for no point or improvement on old app.
4 people found this review helpful
Hi Bridget, sorry to hear that your experience with the new update has not been what we hoped. It would be great to discuss your feedback above, and the other points you referred to further - pop us a mail to feedback@glofox.com